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Window world put a new door in for me but raised the thresh hold to an unsafe height causing accidents. They were not prompt to discuss the issue with us and when we did get a reply it was a rude note.

Apparently there were issues with existing flooring but did not feel it important to let my husband know (who was home @ that time) before moving on. Also not happy with the permanent caulk foot prints on my expensive area rug...and they have yet to address that issue or apologize.

Never a call back to see how everything went & if we were satisfied. It was like "so long suckers"once they got there money.

Monetary Loss: $1700.

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Anonymous
#547569

Please kindly contact the Customer Relations Department 1-866-740-2100 and we will help you to get in touch with the appropriate store management personnel to discuss this matter.

Thank you,

Customer Relations Department

Window World Corporate

North Wilkesboro, NC

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