Product: Window World Installation Clear all filters (71 of 71 reviews match)
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Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to walk around and see how things were going since we had 5 rooms being worked on. When I walked into our 1 room I...
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12 comments
Anonymous
#1496782

Again would never use then-- don't they realize that a happy customer is free advertising?????

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Review
#614511 Review #614511 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Avoid Window World like the plague!

1.0
Details
Avoid Window World like the plague!
Avoid Window World like the plague!
Window world improperly installed windows in my home that leaked and caused significant damage. They NEVER stood by their work and blamed everything but their installation. Their practices are solely to enrich themselves at your expense. They lie, deny and put off. I have had to live with plastic sheeting covering the side of my house for months. Still no resolution. Time to sue.
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Review
#1568435 Review #1568435 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Customer service disappeared
  • No clean up job
  • Substandard installation techniques caused water damage
Reason of review
Warranty issue
Loss
$6409
Preferred solution
Full refund
Tags
  • Window World Sucks
  • No Reliability
  • Poor Quality
  • Bad Install
1.3
Details
Called them and said I wanted the best quality window they carried and that was no problem but of course the price wasn't any where near the TV add price which I expected. When winter came and the wind blew it came right through. I called and they said well these...
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Review
#1525346 Review #1525346 is a subjective opinion of poster.
Service
Window World Installation
Pros
  • How quickly they take your order and figure what you owe them
Cons
  • Slow service
  • Quality of product
Reason of review
Bad quality
Tags
  • Beware Of Window World
1.9
Details
Window World probably does sell a satisfactory replacement window package, but their sales tactics need some serious improvement, especially from the salesperson standpoint. We originally wanted to replace the worst wood windows in our home with vinyl/metal replacement...
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Review
#1500781 Review #1500781 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Pricing issue
Preferred solution
Price reduction
2.4
Details
Long story short. Places and ordered windows (6l windows abd a patio door. Windows were to be installed in April, one window came damaged, had to wait to have reordered, they had to redo sliding door 3 or 4 times, didnt replace wood that was contracted to be replaced,...
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2 comments
Anonymous
#1560938

Thanks, I was looking at their products, I will elsewhere now. Again, many thanks, you saved me a big headache.

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Review
#1353294 Review #1353294 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Window World in Virginia Beach, Virginia - Non installation

1.0
Details
They scheduled our installation for today July 19 2019 between 11 and 1. I called at 1:30 to see when they would be here only to be told they weren't coming till Thursday. A courtesy phone call or apology would have been nice.
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Review
#1589789 Review #1589789 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
1.0
Details
Signed our contract July 4, 2018 as of today still waiting for them to be installed. A job with 20 windows and 2 doors over &20k, this has gotten to be ridiculous. Was scheduled the week of Thanksgiving but, then they wanted to reschedule because they realized it would...
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Review
#1414826 Review #1414826 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Window World in District 5, Tennessee - Great company. I would definitely use them again

5.0
Details
The sales rep George was awesome and so was the installer tim
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Review
#1509428 Review #1509428 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Good quality

Window World in Southampton, England - VERY DISSAPOINTED

Twice a installation was scheduled. After each of 5 phone calls, they promised to call back with a time of installation. NO RETURN CALL and NO SHOW UP! I missed 2 days of work waiting for an installer. When the estimate was made, they required an extra $100 for making the estimate plus 50% down. i paid the $100 plus 100% of the cost. NO INSTALLATION. A lot of people sell windows. try another.
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Review
#1557424 Review #1557424 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Customer service is the pitts
Reason of review
Problem with delivery

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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  5. 31 reviews
Window World reviews
We had a estimate done sometime in July. August 15 we wrote a deposit for $3000.00. We were scheduled sometime in Dec. weather providing. My wife called in Nov. to see if we were on track for install. Sales rep. told my wife that the measurements had been misplaced and...
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Review
#1453425 Review #1453425 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service