Product: Window World Installation Rating: 1 Star Clear all filters (8 of 71 reviews match)
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Window World in Virginia Beach, Virginia - Non installation

1.0
Details
They scheduled our installation for today July 19 2019 between 11 and 1. I called at 1:30 to see when they would be here only to be told they weren't coming till Thursday. A courtesy phone call or apology would have been nice.
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Review
#1589789 Review #1589789 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Avoid Window World like the plague!

1.0
Details
Avoid Window World like the plague!
Avoid Window World like the plague!
Window world improperly installed windows in my home that leaked and caused significant damage. They NEVER stood by their work and blamed everything but their installation. Their practices are solely to enrich themselves at your expense. They lie, deny and put off. I have had to live with plastic sheeting covering the side of my house for months. Still no resolution. Time to sue.
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Review
#1568435 Review #1568435 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • No clean up job
  • Substandard installation techniques caused water damage
  • Extremely poor service
Reason of review
Warranty issue
Loss
$6409
Preferred solution
Full refund
Tags
  • Window World Sucks
  • No Reliability
  • Poor Quality
  • Bad Install
1.3
Details
Called them and said I wanted the best quality window they carried and that was no problem but of course the price wasn't any where near the TV add price which I expected. When winter came and the wind blew it came right through. I called and they said well these...
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Review
#1525346 Review #1525346 is a subjective opinion of poster.
Service
Window World Installation
Pros
  • How quickly they take your order and figure what you owe them
Cons
  • Slow service
  • Quality of product
Reason of review
Bad quality
Tags
  • Beware Of Window World
1.0
Details
Signed our contract July 4, 2018 as of today still waiting for them to be installed. A job with 20 windows and 2 doors over &20k, this has gotten to be ridiculous. Was scheduled the week of Thanksgiving but, then they wanted to reschedule because they realized it would...
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Review
#1414826 Review #1414826 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Window World - Told me by Christmas and nothing

1.0
Details
I was told by Christmas I was supposed to get them and install but here today and not getting absolutely nothing nobody gives me a call back PEOPLE DONT HIRE WINDOW WORLD THEY S...
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Review
#1199164 Review #1199164 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
1.0
Details
I have never in my life experience the rudest lying group of managers at Window World of VA. I was contact October 12, 2015 to schedule an appointment tomhave my windows measured. I informed the company i hadvto leave my home by 12:30 in order for me to get to...
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2 comments
Anonymous
#1126603

Learn how to spell

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Review
#781619 Review #781619 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
1.0
Details
I blame myself for hiring such an unprofessional company. We needed 11 windows replaced and after several hours of installation on the first day, they came to tell me that they had brought the wrong size windows for 6 of them! They would have to return on a different,...
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1 comment
Anonymous
#1301707

I just can't imagine men would take those items. Why would they rush their job over $70?

Review
#610340 Review #610340 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Lack of customer service
  • Customer service and quality
  • Unprofessional installation
Reason of review
I demand written confirmation that the two installers described are investigated and permanently terminated from their job.
Loss
$70
Preferred solution
Let the company propose a solution
1.0
Details
Install was at 9 am but by 10 am no show so calked the office with them promising to call back. An hour later install is now at 2 pm. Another phone call and install is cancelled by Window World and scheduled for the following day. Installers show up the second day only...
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Review
#609523 Review #609523 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Doors
  • Window

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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