Product: Window World Installation Rating: 2 Stars Clear all filters (7 of 71 reviews match)
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Rating:
1.9
Details
Window World probably does sell a satisfactory replacement window package, but their sales tactics need some serious improvement, especially from the salesperson standpoint. We originally wanted to replace the worst wood windows in our home with vinyl/metal replacement...
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Review
#1500781 Review #1500781 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Pricing issue
Preferred solution
Price reduction

Window World in Punxsutawney, Pennsylvania - BOXING MATCH

2.2
Details
All I have to say is inexperienced workers, that love to fight each other while working. Then the jobs were done wrong.
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Review
#1448012 Review #1448012 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.4
Details
Long story short. Places and ordered windows (6l windows abd a patio door. Windows were to be installed in April, one window came damaged, had to wait to have reordered, they had to redo sliding door 3 or 4 times, didnt replace wood that was contracted to be replaced,...
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2 comments
Anonymous
#1560938

Thanks, I was looking at their products, I will elsewhere now. Again, many thanks, you saved me a big headache.

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Review
#1353294 Review #1353294 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
2.0
Details

Update by user Jul 08, 2018

Update July 8, 2018: After several more weeks of going round and round with Window World, they finally got around to finishing the work. It took several attempts to communicate with them to get two small areas finished that the crews kept neglecting to complete. And of...

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1 comment
Anonymous
#1514156

Not trust worthy! All about money .

Review
#1272261 Review #1272261 is a subjective opinion of poster.
Service
Window World Installation
Pros
  • Product offerings
Cons
  • Customer service
  • Lack of communciation for a solution
  • Lack of project management skills
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Deliver product or service ordered
Tags
  • Window World poor service
1.8
Details
I have bent trim ,a new roof with shingles torn by siding installer white caulking on grey trim. finally gave up after spending $22,000. Every time I complained I was told Kim was taking care of it guess what I never heard from Kim and it was never taken care of. I am...
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2 comments
Anonymous
#1122143

The issue is their pay is the lowest in the industry, so naturally they can only get the ones that can't get work elsewhere. Low quality work or drug heads or both.

But then again that's why people choose to buy from them, because they were the lowest bid.

Their windows are made by Alside, look up the reviews on that manufacturer and you'll see once again why they are so cheap compared to everyone else. They cater to the low end market.

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Review
#800496 Review #800496 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Never return phone calls
Reason of review
Poor customer service
Tags
  • Window World Sucks
2.3
Details
I was looking for a new picture window for my study because there was a leak between the glasses of the window which caused condensation. So I ended up getting quotes from both Lowe's and Window World. Both had their pitches and were pretty close to the same price. By...
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2 comments
Anonymous
#934919

We use saliva when applying caulk as a barrier. If your finger isnt wet the caulk will attempt to stick to your finger.

So it makes a for a better finish job.

Could use a cup of water, but when installing windows time is money. So you just use your saliva.

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Review
#567956 Review #567956 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Never return phone calls
  • Sales rep
  • Lack of customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Window World in Houston, Texas - 3 no show installs 10 weeks later

1.7
Details
I ordered windows on July 26th. I was told it would take 4-7 weeks before the windows would come in and could be installed. After me having to call to schedule my first install, the installers never showed up and did not call to let me know. They rescheduled right away and then cancelled again on the day of install again. It has now been ten weeks three reschedules and this last one told me he was coming and just didn't show or have the courtesy to call. After all that they still don't even have one of my windows ordered. A mess of a company.
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Review
#542541 Review #542541 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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