Product: Window World Installation Clear all filters (71 of 71 reviews match)
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Promised a date of install and was delayed by a month. Promised a date of install and was delayed by a month.{{Redacted}}
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1 comment
Anonymous
#1529724

Same song here . .

. .

Horrible way to do business. If I ran my business like this, I would be out of business or in Jail for fraud.

Review
#1301094 Review #1301094 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
2.0
Details

Update by user Jul 08, 2018

Update July 8, 2018: After several more weeks of going round and round with Window World, they finally got around to finishing the work. It took several attempts to communicate with them to get two small areas finished that the crews kept neglecting to complete. And of...

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1 comment
Anonymous
#1514156

Not trust worthy! All about money .

Review
#1272261 Review #1272261 is a subjective opinion of poster.
Service
Window World Installation
Pros
  • Product offerings
Cons
  • Unprofessional
  • Lack of communciation for a solution
  • Lack of project management skills
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Deliver product or service ordered
Tags
  • Window World poor service

Window World - Told me by Christmas and nothing

1.0
Details
I was told by Christmas I was supposed to get them and install but here today and not getting absolutely nothing nobody gives me a call back PEOPLE DONT HIRE WINDOW WORLD THEY S...
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Review
#1199164 Review #1199164 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
1.8
Details
I have bent trim ,a new roof with shingles torn by siding installer white caulking on grey trim. finally gave up after spending $22,000. Every time I complained I was told Kim was taking care of it guess what I never heard from Kim and it was never taken care of. I am...
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2 comments
Anonymous
#1122143

The issue is their pay is the lowest in the industry, so naturally they can only get the ones that can't get work elsewhere. Low quality work or drug heads or both.

But then again that's why people choose to buy from them, because they were the lowest bid.

Their windows are made by Alside, look up the reviews on that manufacturer and you'll see once again why they are so cheap compared to everyone else. They cater to the low end market.

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Review
#800496 Review #800496 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Never return phone calls
Reason of review
Poor customer service
Tags
  • Window World Sucks
1.0
Details
I have never in my life experience the rudest lying group of managers at Window World of VA. I was contact October 12, 2015 to schedule an appointment tomhave my windows measured. I informed the company i hadvto leave my home by 12:30 in order for me to get to...
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2 comments
Anonymous
#1126603

Learn how to spell

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Review
#781619 Review #781619 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
I had 3 doors installed by window world and had problems with every door. The front door was not installed properly..not plumb. When a storm door was installed, the storm door hit the overhang so the stormdoor couldn't open fully. I called window world and they sent...
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Review
#707549 Review #707549 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Bad quality
Featured
3.0
Details
Window World - Windows improperly installed, leak from window in kitchen.
Window World - Windows improperly installed, leak from window in kitchen.
Window World - Windows improperly installed, leak from window in kitchen.
Window World - Windows improperly installed, leak from window in kitchen.

Update by user Aug 01, 2015

Some of the issues were resolved on 7-29-2015, but additional issues were created. Debris left in some areas and cracked siding near front window that was re installed.

Original review posted by user Aug 01, 2015

Had these windows installed in 2008. Noticed a leak in the kitchen. After several calls and visits, I...
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2 comments
Anonymous
#1339193

Not sure if your problem has been resolved or not.... but your issue is Ll due to the fact that they installed a replacement window and obviously should have install a new construction window.

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Review
#675777 Review #675777 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Lack of customer service
  • Water damage
  • That i had to do all the follow-up
Reason of review
quite a few of the above and waiting for final resolution.
Preferred solution
Let the company propose a solution
Tags
  • Window Installation

Window World - Installation Review from Miami, Florida

Window world customer service was horrible! They are quick to take a deposit from you but not quick to install your windows! First of all Roger came to mesure our windows but never put our order in. When we had already gone down to the office and paid half in cash. The windows were ready in 3 weeks but when the install day came window world kept putting us off! Finally the scheduled the install for 9-1 but at 1:30 the installer called to say he was on the way. At 2:30 they still hadn't made it so I called back to see what the heck was going on. At 2:30 the installer said je wasn't going to make it and need to reschedule our install. The installer was very disrespectful to us and still did not come on that day. Finally the install was rescheduled for the next day at 9am. When they came it was a old man with his wife and kid (in the rain mind you) to install our windows. Bottom line they are very unprofessional and don't deserve any business. I lost out on half of my money and don't want any parts of window world!
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Review
#674021 Review #674021 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Window World Installation Review

I had an appointment for a Monday at 4 and had something come up it had been a very busy week and tried to call and move the appointment. I was treated horribly and was told it's not that easy to switch appointments. The women I talked to was so rude and unhelpful I evetually said I'll call someone else.
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Review
#637792 Review #637792 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Resolved Featured
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to walk around and see how things were going since we had 5 rooms being worked on. When I walked into our 1 room I...
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12 comments
Anonymous
#1496782

Again would never use then-- don't they realize that a happy customer is free advertising?????

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Review
#614511 Review #614511 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution