In Houston, Texas- Regretting ever allowing Window World into our home. After the install one of our window leaks water when it rains hard and going on a year for them to come out and install the replacement.
service is always courteous but that is their job, been calling once a month and the manager in Houston (Bob) never has the balls to return phone calls or give any real information when he is "available" or not in a "meeting." I've masonry that is loose and falling out from the 5 different times they attempted to force a window in then finally admittingthey could not make it because of the "odd" hexagonal shape. Still waiting on my refund. Still waiting on a replacement window.
Still waiting on masonry work. Still waiting on a phone call.
Product or Service Mentioned: Window World Installation.
Reason of review: Bad quality.