In Houston, Texas- Regretting ever allowing Window World into our home. After the install one of our window leaks water when it rains hard and going on a year for them to come out and install the replacement.
service is always courteous but that is their job, been calling once a month and the manager in Houston (Bob) never has the balls to return phone calls or give any real information when he is "available" or not in a "meeting." I've masonry that is loose and falling out from the 5 different times they attempted to force a window in then finally admittingthey could not make it because of the "odd" hexagonal shape. Still waiting on my refund. Still waiting on a replacement window.
Still waiting on masonry work. Still waiting on a phone call.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Window World. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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