Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Purchased windows from them almost 10 months ago. It's now Sep and it's been one problem after the other.

After they left, we discovered some of the windows wouldn't close completely & therefore couldn't be locked. Several of the window sashes were defective/discolored. It took them coming out 3 times to properly install one of the frames. We are still waiting on a screen that was damaged during installation; they have measure several times but always show up with the wrong size screen.

Very unprofessional and lacking training. Rude customer service and lack of communication between staff and employees.

Product or Service Mentioned: Window World Window.

Reason of review: Bad quality.

I liked: Warranty.

I didn't like: Poor quality, Unprofessional, Lack of training, Lies to customers, Terrible customer service.

Company wrote 0 public responses to the review from Sep 05, 2017.
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