Rob the owner now hides from customers behind BS customer service fools! Stay away from the East Hanover group..
Really awful!! You really can't understand how bad they are until you have a problem. I think Robert the owner spends way to much time fishing then he does running a business. They will not even give you his name and phone number.
Luckily I received it from one of his workers but I can't get the *** to pick up. What a joke!! Much better off going to one of the big box stores for window replacement. At least they stand behind the product rather then hide when they have any kind of problem.
Robert??? Where are you???
Please respond??? OK??
This person wrote the review because of poor customer service of window world window from Window World. Reviewer claimed that he or she lost $2600 and wants Window World to offer any options to resolve the issue.
The most disappointing in user's experience was robert the owner. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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