Orlando, FL. - Window World - I had 18 windows replaced throughout the house.
It took 4 weeks but they finally showed up with a crew that looked like they just came from standing around a burning trash can on the corner lot. They were hurried, sloppy and left a complete mess and just left. They also missed several places where caulk was needed. When they removed the windows in the master bathroom, they got the black "glazing" material all over the window jambs and the blinds (ruined them).
After several calls/emails, the owner finally emailed me back with "sorry this happened, it must be a case of 'Friday-itis'??? . He said they would get someone out on Monday to clean up the mess, as if we were going to sit around in filth all weekend. We cleaned it up ourself.
It was like pulling teeth to get him to give us a $100 credit. He has yet to replace the ruined blinds. This was the most unprofessional company I have ever dealt with and I would NEVER recommend them to anyone.
No customer service ! I took pictures and videos of everything I claimed here.
Product or Service Mentioned: Window World Installation.