Product: Window World Replacement Clear all filters (14 of 14 reviews match)
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Window World - Horrible Company

1.4
Details
Still waiting almost a year for a replacement screen
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Review
#1628142 Review #1628142 is a subjective opinion of poster.
Service
Window World Replacement
Cons
  • Customer service sucks
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World
Window World - New Vinyl Replacement Windows
Window World - New Vinyl Replacement Windows
The window products are unsatisfactory. I ordered full replacement all vinyl windows, to replace the wood window frames and related wood components with all vinyl. The installer attempted to install retrofit windows that are installed inside the existing wood casings...
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1 comment
Anonymous
#1336960

Really? You really expected all that from Window World?

You went with the absolute cheapest window company on the planet and are expecting all that? You are amazing, has this course of action ever worked for you?

Look at your estimate......what brand of window did you buy? It never says a name brand.....you figure it out yet? They got your deposit and ordered the cheapest stuff they could get.

You purchased "windows," that's all.

At this time it seems that you still cannot grasp what really happened. Your decision to do business with them was solely based on price. You cannot change that now.

But do you still feel the "Joy of saving money?" Probably not. Don't blame them, they gave you what you bought.

Cheap windows!

Have fun with that while you shop at Wal - Mart.

Review
#790731 Review #790731 is a subjective opinion of poster.
Service
Window World Replacement
Reason of review
Bad quality
1.5
Details
Window world took my $3020.50 deposit, told me i would be able to keep my old windows. Never told me i would lose up to 7" of glass space, then wanted $1200 more because they forgot to add in a cost. Then they told me my old windows would be destoyed being taken out,...
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1 comment
Anonymous
#1143169

Had the same problem with them. They tried to tell us that the 2" gap that was filled with foam was how they were energy efficient! Oh my...this company is awful!

Review
#794176 Review #794176 is a subjective opinion of poster.
Service
Window World Replacement
Reason of review
Order processing issue
I live in Memphis TN called Window World for a representative to come out for a qoute. The representative came out 2/19/15 examined the window to be replaced gave a quote and 1/2 of the price was paid stated it would be a least 6 weeks. April no call so I called...
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Review
#636336 Review #636336 is a subjective opinion of poster.
Service
Window World Replacement
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication about this company. When I talked to the management, they sent the second one, much more polished and we agreed on replacing one picture window in my...
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2 comments
Anonymous
#879427

Casey,

I did not filed the complained because I wanted a discount. I am happy to pay the price agreed, for the windows of correct size.

Anything else is bad engineering from my point of view and I do not want that, even for a reduce price. All I want is the windows to have the correct sizes, and I felt extremely unhappy with the fact that the installation crew showed up on my door for the second tine with the wrong window - actually the same window. First time I said it's a mistake, it can happen to anyone. For the second time though, yesterday, they've tried to convince me that they can improvise something.

Well... I want a window that fits. This is what I have signed up for, not something smaller and we'll fill the gap afterwards.

I appreciate that you took the time to answer my message, I would like this issue to be solved one and for all, and have the install crew back with the window of right size.

After all.. this is the 9th week from the date of the contract and WW was suppose to start the installation 4-6 weeks from the date of the contract.

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Review
#541484 Review #541484 is a subjective opinion of poster.
Service
Window World Replacement
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • unprofessional attitude
  • bad measurements

Window World Replacement Review

4.6
Details
Im sorry you all had a bad experience. We paid $225 per window including the additional trim they had to install. They came out when they said, and when a window broke, we had a replacement in two days and the rep even came out and installed it for us. I love this company and would recommend them over and over.
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Review
#649285 Review #649285 is a subjective opinion of poster.
Service
Window World Replacement
Reason of review
Good customer service
I got a quote from window world because I did not have time to replace them myself. I work full time and have a 6 month old. Salesman was alright not great but not bad. The problem started when the contractor showed up to measure the Windows. He showed up in flip...
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Review
#529517 Review #529517 is a subjective opinion of poster.
Service
Window World Replacement
Marietta, Ga. I ordered my windows march 20th, sales man said it would be 7 weeks I had to put down 50%, after 7 weeks with no call I called them we were scheduled for the following week, I called three times during the day when the scheduled time had passed and the...
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Review
#504721 Review #504721 is a subjective opinion of poster.
Service
Window World Replacement
They replaced entire windows in my apartment and three other units in our complex building. After about 7 days, I noticed few flies trapped between the screen and the window. I thought they are coming from outside thru the gaps, so I went outside and taped entire pane...
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1 comment
Anonymous
#701766

My mother too her windows were installed and flies around bay window it was hundreds of them!! Is this strange,now they are gone but it freaked her out.I never thought it was from window I thought it was when they ripped all siding off .then they resided.

Now reading your letter I now know. So thanks for sharing.

Review
#436599 Review #436599 is a subjective opinion of poster.
Service
Window World Replacement

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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Window World reviews
Needed replacement window due to hail damage. They came measured and said it would be 2-3 weeks. 9 weeks past and still not windows. When the window came in and were scheduled to install they show up with a window for the front of my house. They were...
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3 comments
Anonymous
#407075

I had all new windows replaced in my house. The service was excellent.

I would highly recommend them to anyone. Thank you Window World...love my windows.

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Review
#285228 Review #285228 is a subjective opinion of poster.
Service
Window World Replacement