Caroleen, North Carolina
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

Window world took my $3020.50 deposit, told me i would be able to keep my old windows. Never told me i would lose up to 7" of glass space, then wanted $1200 more because they forgot to add in a cost.

Then they told me my old windows would be destoyed being taken out, the new salesman measured wrong and new windows won't fit but management still wants to put them in and fill the gaps.

Filed complaint with BBB and now preparing to file lawsuit. Beware of this company

Product or Service Mentioned: Window World Replacement.

Reason of review: Order processing issue.

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Had the same problem with them. They tried to tell us that the 2" gap that was filled with foam was how they were energy efficient! Oh my...this company is awful!