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Horrible. Refused to give me an estimate after 3 visits to showroom. Insisted they had to come to my house even after my contractor already measured my window sizes.

Reason of review: Poor customer service.

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Anonymous
Erie, Pennsylvania, United States #1315318

Funny. Perhaps it was because there are several different install options/requirements each of which can affect cost.

Two questions:

Why didn't you just have your "contractor" take care of it?

Why didn't you just let them see the project before giving a final price?

Sounds strange.

Perhaps it was you that didn't understand the process.

Instead you have the gall to post bad things about a company when in fact it was YOU that didn't understand. Sounds fishy.

Anonymous
Davenport, Iowa, United States #1309184

No decent, quality, experienced, professional window company is going to give a price without measuring the windows themselves. Who do you blame if they're inaccurate and get the wrong sized windows?

In addition to that, a proper evaluation is needed to determine the necessary woodwork/carpentry that would be needed to do the job right, in order to ensure accurate cost. Have fun getting the wrong price or incorrect windows.

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