Not resolved
Advertised vs Delivered
Customer service
1 comment

We had an appointment set up for almost 2 werks. I have been called by three different representatives to set up an appointment.

We get called one hour and a half before the rep is to be here stating they had to take their wife to hospital. I say ***.

I have rushed through my day to make room for this. I will call another company

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 28, 2017.
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Harrisburg, Pennsylvania, United States #1335093

Really? Have a heart, guy.

*** happens. The truth is that your inconvenience is less important than his family emergency.

Now if he called to say that he was running late and had to cancel because of his lack of planning then sure- irritation would definitely be in order. But the guy's wife is in the hospital.

FWIW, I'm a contractor, and would not accept work from a client who throws unnecessary tantrums. Lucky for you WW is a large conglomerate and the salesman have no choice but to put up with people like yourself.

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