Product: Window World Sales Representative Clear all filters (15 of 15 reviews match)
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1.0
Details
I ordered 7 windows which were correct. The door I ordered was not the door I relieved. During the discussion with Dan the salesman and my cousin was there and heard the discussion of why I wanted to order the drop down screen storm door so my dogs could see out and...
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Review
#1632545 Review #1632545 is a subjective opinion of poster.
Service
Window World Sales Representative
Pros
  • Great windows
Cons
  • Salesman dan was 3 hours late in a hurry ordered wrong door
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let me pay the other approximately 180-200 difference and get the door I actually ordered.
Tags
  • Testimoni

Window World in Cheektowaga, New York - Worst Service

1.8
Details
David is the worst salesman. Never answered or returned his phone, made false promises about following up with installers. Timeline took so long I had to cancel the order. Not a good experience at all.
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Review
#1625109 Review #1625109 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Lead time
  • Slow service
Reason of review
Poor customer service
Loss
$2700
Preferred solution
Full refund
2.5
Details
My husband purchased nine windows for our home on 7/9/18. The salesman, Michael D Dio, promptly came out, measured and wrote contract, which my husband signed. Was given half of the payment. They were prompt in the installation, a week early. When the installers came,...
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Review
#1348191 Review #1348191 is a subjective opinion of poster.
Service
Window World Sales Representative
Pros
  • Promptness
Cons
  • False advertising
Reason of review
Poor customer service
Loss
$3834
Preferred solution
Let the company propose a solution
Tags
  • Texas Storm Windows
1.0
Details
On 5/2018 our Family Purchased 14 windows from them for our new home in Dallas Tx, salesperson Mr. L Jones meassured all windows as expected and told us the grand price for the quality n shape of the windows picked by my wife and I the total 6100.00. Not bad adter...
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Review
#1347544 Review #1347544 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Problems with payment
3.0
Details
Window World - Worst Experience of my life
Would never do business again or recommend. Rotten customer service. Whenever presented with dissatisfaction, their resolution is to hang up on you. Only the last person I spoke to who identified himself as a supervisor, if that's even true, tried to engage me in any...
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Review
#1342674 Review #1342674 is a subjective opinion of poster.
Service
Window World Sales Representative
Pros
  • Sales rep
Cons
  • Refusal to meet my complaints with explanations or resolutions
Reason of review
Poor customer service
Preferred solution
just the truth to be out there about their billing practices
So today I had an appt. at 530 for window world rep to come and give an estimate and tell me about their windows. So at about 3pm Bob called, left a message and said he could come early. I texted back and said ok. I then got a call from Bob and he said he was about 30...
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Review
#1372452 Review #1372452 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Poor customer service

Window World in Baton Rouge, Louisiana - Poor Services

1.0
Details
Salesman was rude, did not offer any choices, didn’t ask if we had an alarm. Field Supervisor did not return calls.....he LIED. The workers could not speak ENGLISH. They were very ruff when handling my home when taking the window out.
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Review
#1183771 Review #1183771 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Poor customer service
1. Lied to by the sales man about the time frame. He said 5-6 weeks when it is really 10 weeks. 2. Salesman or office had us sign the contract once, but our signature appeared on other documents (identical signature) so you know it was copy and pasted. 3. Initials...
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Review
#1268150 Review #1268150 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Poor customer service
Window World sales person did not arrive; was 25 minutes after scheduled time. Women answering phone was short; it was my fault - she said I wasn't home. But I was home and waiting w/the garage door open to see when he arrived. In a pissy manner she stated she could...
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Review
#1200490 Review #1200490 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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Window World reviews
4.5
Details
The salesperson at Window World was the most unprofessional, rude and arrogant person I ever met. He talked on his phone during my estiamte call, not once but twice, and didn' t even give me his name nor take measurements. He acted like he was doing me a favor. I am...
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2 comments
Anonymous
#1276317

Wow! I had Window World install my windows and I am absolutely thrilled!

The salesman helped me save money and was VERY courteous! The installation team was top notch! Had no issues with any of their work. Glad I live in Buffalo, NY so could have a great team of people from Window World!

Sounds like you should have asked for his name prior to letting him into your home!

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Review
#891369 Review #891369 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
didint get far enough as sales person was so unprofessional and rude