Product: Window World Sales Representative Clear all filters (15 of 15 reviews match)
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4.5
Details
The salesperson at Window World was the most unprofessional, rude and arrogant person I ever met. He talked on his phone during my estiamte call, not once but twice, and didn' t even give me his name nor take measurements. He acted like he was doing me a favor. I am...
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2 comments
Anonymous
#1276317

Wow! I had Window World install my windows and I am absolutely thrilled!

The salesman helped me save money and was VERY courteous! The installation team was top notch! Had no issues with any of their work. Glad I live in Buffalo, NY so could have a great team of people from Window World!

Sounds like you should have asked for his name prior to letting him into your home!

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Review
#891369 Review #891369 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
didint get far enough as sales person was so unprofessional and rude
2.7
Details
A few years ago I had window world of jackson tn install 12 windows in my house . I have had no problems the service was great the product is great ...fast forward to now .....I have more windows to replace along with an entry door..I have met with W>W> 3 times still...
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Review
#873993 Review #873993 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Incompetent service
  • Sales persom had little knowledg of product line
Reason of review
Poor customer service
Window world had one of the professional representatives come out and measure the windows and personally look at the pattern in the windows, it was a diamond pattern white in the windows. The only request was to have the windows raise up and down instead of sliders. ...
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1 comment
Anonymous
#1117062

We understand the frustration, and have store managers, service technicians and the manufacturer working on a suitable solution. Unfortunately, when a change is made from a slider window to a double hung window, certain grid patterns are not able to be created in the same proportion. We have attempted to provide what was requested, and continue to work toward a solution.

Review
#796419 Review #796419 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Customer service stinks
  • Customer service when problems occur
  • Customer service
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Window World representative arrived at the house, measured the existing windows, saw the diamond pattern and said that they could make the pattern again. One change was that instead of slider windows the request was for windows the raised and lowered instead. When...
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Review
#796401 Review #796401 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Poor customer service
3.0
Details
About two years ago, I had 4 windows replaced by Windows World, and thought the order should have been five. Nevertheless, I asked about the fifth after the original four was completed. The Sales representative came back, and pretty much told me, he is not motivated...
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Review
#701611 Review #701611 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Never return phone calls
  • Customer service
Reason of review
Poor customer service