I called for someone to come to my home to give me an estimate. I got the appointment time that I asked for.
Two hours before the appointment, the salesperson called me and asked me to reschedule. After numerous phone calls back and forth for a new time, he finally showed up the next day. I told him that I needed time to think about the estimate I had received. A few days later I got a *** form letter saying that he would contact me at the agreed upon time, which there was none.
After a week, I called him and told him that I was ready to place my order. He told me he would call me back later that day or the next day to set up a time to come back and measure the windows, which I thought should have been done on the first visit, and pick up my down payment. I waited over a week and never heard from him again. I called the company and asked for a new rep for my area.
I was told someone would call me the next day. I have never heard from anyone again. It looks to me like that is a blessing in disguise. I am done with Window World.
I read the horrible reports on the Better Business Bureau. I'm not going to be the next person burned by this company.
Product or Service Mentioned: Window World Window.