9111 Midlothian Turnpike #400, Richmond, VA 23235, USA
Not resolved

I had gone to the Window World in Midlothian, Va to inquire about

the windows I had installed over 8 years ago in my home.

I asked the lady who was handling these issues if she could pull my

file and give me a copy of what was in it. She went to the back and

I printed a something from a print screen. When she came out she

asked me if I printed something. She went nuts yelling and screaming

as if someone was attacking her saying would you print something

in a doctor's office. Well the answer is obvious, according to HEPPA

Laws anything that has your name on it you are entitled to have a copy. But a Window World is not a medical doctor's office.

This individual should definitely not be working with the clients

and behave in such an unprofessional manner.

Reason of review: Other issue.

Preferred solution: Let the company propose a solution.

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I have had horrible experience with heather and Caitlin.they are nasty and they lied about my time of installation. I have been waiting almost two months for a job that was supposed to be completed two weeks from measurement and they have two thirds of my money. theyj will not finish my work

@p c allen

had the same problem with both females and manager