Window World took my money May 5, 2009, they've not been back since June 9, 2009 when they partially installed the windows. They pose a danger in my home, in case of a fire they are hard to open and the screens don't stay up.
Watch out! Not all the windows are energy efficient or tempered where by law they must be. Need to sell your home? Watch out!
If permits are required(they didn't tell me)you will have serious problems during the inspection and it will lower your home value! Go to the Attorney General's website in your State and complain. Enough complaints and they can do something about it.
Don't trust the BBB to act in your best interest. They didn't in mine and it's now nine months later!
Product or Service Mentioned: Window World Window.