Window world refuse to warranty my windows due to issues they had with the previous owner. Unknown to me at the time I purchased the house only to find out when I had a warranty issue with a broken seal in a sash.
I did some checking on what happen between the previous owner and Window world at the time of the original installment. Turns out that Window World took six months longer to finally get two of the six windows installed. Reason was because the dimensions were wrong 4 different times and the previous owner was forced to live with plywood in two of the windows for six months until the window world finally got the dimensions right. Now I am stuck with window world windows with m old in the sashes from broken seals and window world will NOT warranty the windows.
Please, go somewhere else and get your windows. These people in the Metairie, LA office have been extremely rude and the corporate people have been no better.
Product or Service Mentioned: Window World Window.
Monetary Loss: $3000.