Product: Window World Window Clear all filters (314 of 314 reviews match)
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We had Window World of Greater Boston install 9 windows in our home after Window World of Southeastern MA did such a great job installing 15 previous windows. Lesson learned - each franchise operates with very different business practices and Greater Boston cannot be...
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3 comments
Anonymous
#876232

Hey WindowWorld Employee... perhaps you should review your customer service skills and not cop attitude with unsatisfied customers, particularly in an open forum where others considering window purchases are looking?

The dude said he had ordered and was happy with a different regional branch of your idiotic company...

the point was, the one he just used blew ponies... so maybe your "housekeeper's seal" varies because of your business model of having zero consistency from region to region? how do you propose to fix that problem Einstein?

Oh.. and why should the customer have to ask for new stops if they are necessary?

What the *** is the customer paying for if they have to be an expert in the install process to COVER FOR THE INSTALLERS?? What an idiotic statement... that alone shows me the employees at Window World are inept if they have YOU defending them out there in such moronic manner. That would be like suggesting I go to a mechanic and know to "ask" for a certain calibration that's needed regarding the engine.

Everyone isn't an expert on everything... that's WHY WE PAY PEOPLE FOR SERVICES.

Can you build and maintain a database for Fortune 500 comany's eServices organization? Would you know specific things to ask in order to assure optimization of that database's implementation? No, of course you wouldn't, that's why you'd be paying me to do it...

and I wouldn't EXPECT you to have to ask for something I should be providing due to my expertise.

If you want to defend your company...

you need to bring a *** of a lot more game than you have. Thanks for assuring I NEVER order ANYTHING from Window World.

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#140332 Review #140332 is a subjective opinion of poster.
Product
Window World Window
We hired Window World to install 4 windows for us. The old ones leaked so we asked the to send an installer with the sales guy to access the damage before they went to work. The refused, the sales guy said our kitchen window would be fine that we wouldn't lose any...
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#136827 Review #136827 is a subjective opinion of poster.
Product
Window World Window
Loss
$1800
Hired Window World to replace all the windows in our home. Window install completed, following week endured tropical storm Fay ane the windows all leaked under the sills. Apparently the installers missed a key step in the installation process, not just on one window...
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3 comments
Anonymous
#728395

We Used Window World of Chantilly. Biggest mistake ever!

They installed eight windows...they all leak...a lot! They caused thousands of dollars in property damage. This has been going on for three months now. We had to remove all the drywall and insulation from floor to ceiling around the windows.

There was so much mold, I couldnt believe my eyes! The laboratory mold results are off the charts. We have been back and forth them for 3 months. They are very defensive and difficult to deal with.

I am turning this over to my lawyer. With all the negative complaints out there, I would think there would be a class action suit against them.

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#136344 Review #136344 is a subjective opinion of poster.
Product
Window World Window
Window World, Utah, did a terrible job of installing. They have given my elderly mother nothing but a run around. Refuse to fix them. Have told her that there is nothing wrong with the windows. This person who owns the local company does not tell the full story. This...
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1 comment
Anonymous
#535842

I Just had a horrible experience also. They still have to come back one more time to replace some windows that were not as ordered.

The installation looks horrible.

My stomach has been sick all evening because of the mess I put myself in by hiring this company. I agree with you, the owners are rude, at least the one I spoke with.

Review
#135459 Review #135459 is a subjective opinion of poster.
Product
Window World Window