Product: Window World Window Clear all filters (14 of 314 reviews match)
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Window World in Waynesboro, Virginia - Windows leak bugs everywhere.

1.0
Details
Window World - Windows leak bugs everywhere.
I had all windows replaced in my home. I am plagued with bugs, this fall it is hundreds of flies that come through the windows, I keep two vacuums downstairs and one upstairs to vacuum live flies from the window. 10 minutes later there is another 50 flies in the window ALL DAY LONG> Last year I had next of asian lady bugs come through the windows and next in my bedrooms upstairs so they gave me full length screens which actually made the problem worse. The bugs crawl right through the window. I have even taped them shut to no avail. THE COMPANY REFUSES TO ACT.
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Review
#1677886 Review #1677886 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Make windows
Cons
  • No customer service
Reason of review
Bad quality
Loss
$9000
Preferred solution
I want them repaired. Someplace in those windows there is an open channel which allows bug to crawl through. The seals inbetween the windows is substandard and once the bugs make it through the window screen they crawl right through the seal.
Tags
  • Window Replacemen
1.0
Details
Window World - POOR QUALITY PRODUCT
Our Window World windows were purchased in 2010. In less than 10 years, they have become completely defective. This is a very low-quality, poorly-made product and Window World customer service does not back their product. Out of the 10 Window World windows installed in...
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Review
#1603490 Review #1603490 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Terrible customer service
  • Poor quality
  • Warranty subject to conditions
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Window World - I am at wits end
Window World - I am at wits end
Window World - I am at wits end
Window World - I am at wits end
Well first I ordered windows 23 and two doors.Which took much longer than expected but I was okay with that. When they showed up to do my windows there were no doors they said that the order got messed up or something and so the doors came later. But first when they...
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6 comments
Anonymous
#1415400

Thanks so much for taking the time to let us consumers know. Has there been any follow-up or response from Window World?

Please tell us if they made it right or not. If not, I will make sure they pay for it with loss of my business.

Jerry S.

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Review
#1148100 Review #1148100 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
1.1
Details
Window World - Reap off!!
Window World - Reap off!!
Window World - Reap off!!
Paid $600 for lead containment...they threw plastic over the furniture.This was 7 years ago! I've had mold issues, Fred Moran ( the owner of the company) said he doesn't want to hear it!!!...Because it was 7 years ago, but its an ongoing issue. He is very rude!! I've...
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Review
#1060532 Review #1060532 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
1.6
Details
Window World - Windows fogging...
Window World - Windows fogging...
I just got my windows installed by Window World of Atlanta about a month ago. My windows are fogging. The funny thing is only the windows installed by Window World are fogging. My 20 year old windows are fine. They are telling me that their windows are so good that it...
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5 comments
Anonymous
#1544286

all but 1 of my windows (new this year), fog on outside. means windows do no insulating.

WW, including franchise headquarters, totally ignoring my calls. this is a $5000 deal. consumer "protection" and credit cad co. useless.

filing in small claims. I want $, would not want their "fix".

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Review
#992561 Review #992561 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Not as described/ advertised
Loss
$2400
Preferred solution
Deliver product or service ordered
1.0
Details
Window world
Window world
Window world
Name: Window World of the Queen City, Inc. Address: 1840 Airport Exchange Blvd. City: Erlanger State/County: KY Zip/Postal Code: 41018 Business Phone Number: (513) 921-4189 URL: This Business was Accredited at the time the Complaint was made. The consumer indicated...
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12 comments
Anonymous
#1339197

You said temp inside was 68 and with the blinds open...when it was 20 degrees outside...that the glass was only 64?!?! Only a 4 degree difference while there is a 48 degree difference between indoor and outdoor temp...

retry *** impressive if you ask me....in the opposite direction that like saying it's unacceptable if the indoor temp was 68 and and temp of the glass was 72, if the ext temp was 116!!! Give me a break! Anyone with any common sense could figure out to not leave your blinds ll the way closed!!

How about you take your temp gun and check the windshield n your car next time you have the heat on 68 when it's 20 degrees outside?! I would bet you a million dollars it won't read 64!!!

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Review
#974308 Review #974308 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
Loss
$7500
Preferred solution
Full refund

Window World Window Review

3.0
Details
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Very dissatisfied. We the salesperson came out he said it would be no problem cover this up. Look at it does this look professional.
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Review
#822216 Review #822216 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Doors and windows
Cons
  • It should have been measured to fit
Reason of review
Poor customer service
Featured
1.3
Details
Window World - ICE on new window
Window World - ICE on new window
Had a brand new bay window installed on 12-18-15. Immediately after the installation we began to notice severe condensation on all 5 window panes. After spending $3500, we were told the bushes under the window may be causing the condensation. Then we were told to...
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3 comments
Anonymous
#1139007

Anyone that does a quick Google search will discover that condensation on window glass is caused by issues with relative humidity in the house and is not caused by the windows.

This is a relative humidity chart showing relative humidity levels compared to outdoor temperatures:

Outside Temperature / Relative Humidity

-20° F 15% or less

-10° F 15% to 20%

0° F 20% to 25% +10° F 25% to 30% +20° F 30% to 35% The humidity in your home is RELATIVE to the temperature outside. As you have identified that water is NOT passing through your window from the exterior, it is originating from inside your home.

As simple as it is to point the finger to the window company, you have an HVAC issue and there is nothing the window manufacturer or installers can do to remedy this.

If you would like to truly resolve the issue, you should consult a reputable HVAC technician.

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Review
#821827 Review #821827 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Inferior product and awful customer service
Reason of review
Bad quality
Loss
$3500
Preferred solution
Let the company propose a solution
Featured
Window World - HORRIBLE WINDOWS AND WORKMANSHIP
Window World - HORRIBLE WINDOWS AND WORKMANSHIP
have complained to them many many times since installing in 2012. Every window they installed leaks....and badly now. The installers didn't any Z Flashing on the windows when they replaced them. They came out and claimed it was our house leaking. I've already had...
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2 comments
Anonymous
#1125158

Just so you know, I cant tell if these are prime or replacement windows, but there is no z flashing on a replacement window. Im not sure what your case is

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Review
#806621 Review #806621 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Water damage
  • Customer service and quality
  • Whole experience
Reason of review
Bad quality

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
  2. 114 reviews
  3. 44 reviews
  4. 15 reviews
  5. 31 reviews
Window World reviews
Featured
2.0
Details
Wont use Window World again
Wont use Window World again
Wont use Window World again
Ordered about 15 windows. 2 were cracked while installing and another was scratched. My picture window was sagging due to improper installation. They forgot the deadbolt we ordered for the sliding glass door 3 separate times, and the caulking had several holes as...
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2 comments
Anonymous
#1101906

We are having problems with window world Pittsburgh.They showed up at 1:00 to install 16 windows. Missing windows haven't heard from them since July said they'd be back in two weeks considering legal action.

I told them not to send same crew back the work was very sloppy.They caulked over old caulk. The only communication has been when they billed credit card for payment in full I called them asked if they were going to finish the job??

They seemed confused. #disputed charge #class action?

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Review
#778012 Review #778012 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Price
Cons
  • Do not return calls
  • Shady unprofessional installers
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Poor Experience