Product: Window World Window Rating: 2 Stars Clear all filters (27 of 314 reviews match)
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Window World - They Do Not back up their warranty. I called them on a complaint of a window and a replacement door and the person that answered seemed angry I called.

1.8
Details
The door weather strip came off and the window would not stay open. They never showed up and of course not repaired. I spent over $11 thousand dollars and they just left us hanging. Lousey company in my eyes. Stay away from these people.
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Review
#1635163 Review #1635163 is a subjective opinion of poster.
Product
Window World Window
Pros
  • On time
Cons
  • No customer service
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Service

Window World in Ormond Beach, Florida - Token window

2.3
Details
Window popped nothing touched it. Do not want to fix it.
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Review
#1623963 Review #1623963 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Nice looking window
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Window World - Bad windows

2.2
Details
i bought 19 windows 20 years ago and they have been bad for 15 years 90 % want open
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Review
#1621762 Review #1621762 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Installers
Cons
  • Very poor service
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Bad Install

Window World in Lewiston, Maine - To much and to long a wait

1.5
Details
I paid over 600 bucks for a small window not even two by three. Then had to wait six months to get it put in. June 2019 installed ordered December 2018.. What?
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Review
#1575304 Review #1575304 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Order processing issue
2.0
Details
Window World installed windows in 2009, the capping was never chaulked, so therefore water got into the open seams of the capping/ wrapping and caused tremendous damage to the wood underneath the capping/ wrapping.DO Not Do Business with Window World of Richmond,...
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Review
#1488377 Review #1488377 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality

Window World in Bryant, Arkansas - I HATE LAIRS

2.2
Details
I PURCHASED THESES WINDOW JANUARY 2018, I WAS EXCITED AT FIRST, I WAS TOLD THEY WOULD REMOVE ONE WINDOW AT A TIME {LAIR}. THEN I WAS PROMISED THESES WINDOWS WOULD NOT SWEAT LIKE MY OLD WINDOWS, WELL ALL OF THE NEW WINDOWS SWEAT BAD!!!!! LAIRS DO NOT BELIEVE THE LAIRS!!!! THESES EXPENSIVE WINDOWS ARE NO BETTER THAN MY OLD WINDOWS!!! OXFORD, MS.
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Review
#1415754 Review #1415754 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Not as described/ advertised
Loss
$7000
Preferred solution
Price reduction
1.8
Details
We ordered windows for the home we are selling, so timing was important. They promised 4 weeks to deliver. It took them almost 3 months to deliver the windows. This affected our ability to list the property and lost a critical timing over the summer to sell the house....
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Review
#1320627 Review #1320627 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Customer service when problems occur
  • How they treat the consumer
  • Extremely poor service
Reason of review
Problem with delivery
Preferred solution
Price reduction
Tags
  • Window World Atlanta
1.8
Details
absolutely terrible.Had 6 windows put in 3 years ago, one of the windows had the plastic lip at the bottom broke on when they installed it. Took me a year and a half!!!!! Yes a year and a half to get it replaced. Had to call several times to get it replaced. Then for...
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Review
#1200385 Review #1200385 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
2.1
Details
Wooden interior, vinyl exterior windows were ordered in March of 2017 in good faith. The final job was unsatisfactory completed in October 2017. What could go wrong, did go wrong. If that wasn't bad enough, all the dishonest employees, from the sales man, all the way...
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1 comment
Anonymous
#1382020

There is no such thing as 4 inch walls old homes used true measurements which means a 2x4 is actually 4 inches but the entire wall is actually over 5 inches thick when you factor in plywood and sheetrock which is all part of the measure of the thickness of your wall.

Review
#1116459 Review #1116459 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Lack of support and project management
  • Customer c
Reason of review
Poor customer service
Loss
$2700
Preferred solution
Price reduction

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
  2. 114 reviews
  3. 44 reviews
  4. 15 reviews
  5. 31 reviews
Window World reviews
1.9
Details
Purchased windows from them almost 10 months ago.It's now Sep and it's been one problem after the other. After they left, we discovered some of the windows wouldn't close completely & therefore couldn't be locked. Several of the window sashes were defective/discolored....
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Review
#1096818 Review #1096818 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Warranty
Cons
  • Poor quality
  • Lack of training
  • Lies to customers
Reason of review
Bad quality
Tags
  • Terrible Customer Service
  • Poor Quality