Product: Window World Window Rating: 3 Stars Clear all filters (15 of 314 reviews match)
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Window World in Babylon, New York - Poor quality windows

2.5
Details
It has happened numerous times, when the weather gets cold and you try and lock your windows ,they don't. The cold air comes pouring in I have had the repair tech out and he claims the windows will self adjust and lock. *** Even when I finally get them to lock they still let cold air in. I have to put weather stripping around them to keep the cold out. I would never buy or use them again. I have been using Unified Windows and they are much better
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Review
#1453068 Review #1453068 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Quality of ten windows
Reason of review
Bad quality
3.3
Details
Glad got warranty have had to have 3 window fixed in less than a year. Crappy Craftsmanship
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1 comment
Anonymous
#1366927

Ouch, I had 8 installed, and all seems good, so far. The guys that came out did a good job, The only thing that I had a issue with was the trim for around the new windows.

They were going with cedar trim boards, but I requested Hardie board.

They did use Hardie board, no problem, no extra charge. KO

Review
#1097023 Review #1097023 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
3.2
Details
Won't recommend Window World until this is resolved. They promised to rectify problem after initial installation but never came back. I saw them a few months later when they were doing a neighbor's installation. I returned a tape measure they had left and reminded...
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Review
#900072 Review #900072 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Deliver product or service ordered

Window World Window Review

3.0
Details
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Very dissatisfied. We the salesperson came out he said it would be no problem cover this up. Look at it does this look professional.
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Review
#822216 Review #822216 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Doors and windows
Cons
  • It should have been measured to fit
Reason of review
Poor customer service
2.7
Details
Our experience started off very well and we were impressed. We were given an awesome price quote for all our windows, which included six arched windows. All our windows were to be installed the same day, two weeks before Thanksgiving. The Square windows were...
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Review
#782958 Review #782958 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Installation of square windows
Cons
  • Customer service when problems occur
Reason of review
Poor customer service

Window World Window Review

3.0
Details
The worst service....never had all of my items at one time but made sure they got their money.
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Review
#780547 Review #780547 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Problem with delivery
2.5
Details
I've ordered a new window for a construction project before, and things went smoothly, so I went back when I needed something else. When I went into the store, with exact specifications for a custom window, I was told that the person there could not help me, it had to...
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Review
#686211 Review #686211 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Do not return calls
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • replaciing windows

Window World - Window Review from Spottsville, Kentucky

3.2
Details
Salesman came to home , we placed order and paid half down. We were told it would be 4-6 wks for window to be in. At 6 wks I called to discover window had never been ordered. The same day WW sent someone out to measure window again. At another 4 wks , window was delivered only to find it was too large. We called to speak with manger or owner of the Evansville IN store several times only to be told they were out. We never received a return call. At another 4 wks window was delivered and installed. The crew were very friendly and did a excellent job. Can't say the same for salesman or office staff. Customer service needs improvement. Never got an apology for the hassle of their mistakes. We got a bow window at $3400.00. That will be the only purchase I make from this company.
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Review
#673808 Review #673808 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Order processing issue
Resolved

Resolved: Window World - Window Review

3.0
Details
Window World - Window Review
Window World - Window Review
Window World - Window Review
Window World - Window Review
Window World thied to put my NEW replacement windows in my brick house cut out 4 windows put up wood and didnt seal or clean up I had to sealand there is a gap of 1/22 to 13/4 gap they said they would wrap them in aluminum i stopped them and they said at first they will reorder new ones then changed their minds Pat morron called me he is a ignorant *** DONT get them to put windows in your dog house I asked for my money back and he laughed
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Review
#644917 Review #644917 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
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  5. 31 reviews
Window World reviews
3.0
Details
Window World has the worst customer service. Especially if they have already cashed your check. Our delivery date was changed several times. The Rep that sold us the windows miss caculated the amount by $52 and we had been told by his supervisor not to worry about...
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Review
#643689 Review #643689 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Order processing issue