Product: Window World Window Installation Clear all filters (191 of 191 reviews match)
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1.7
Details
This is a review of the Window World in Tucson Arizona (520-747-1560) owned by Chris Lutz at the time of my window purchase/installation in 2017. During the original estimate on 1/06/17 a salesman measured the windows. Owner Chris Lutz came by 1/17/17 to remeasure the...
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Review
#1393712 Review #1393712 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Price seemed reasonable until i saw end product
Cons
  • Customer service
  • Windows ordered wrong size
  • Workmanship
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
fix my windows to the way they should be!!!
Tags
  • Lousy Product And Workmanship
Window World will take no responsibility for this. WORST customer service ever. Not even an "I'm sorry this happened." Just said "Can you prove it?" And told us to "file a police report." They also Continually claimed they had tried to call us and left voicemails but...
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Review
#1392104 Review #1392104 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
1.2
Details
They were just put in one year ago by Window World (bull in a china cabinet crew) which are all sub-contractors. I don't think any of these guys brought a ladder they used mine which could not reach some windows so they hung out of my windows from the inside trying to...
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Review
#1389274 Review #1389274 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Service after they sold you the product
  • After spending money i do not have my windows still leak
Reason of review
Damaged or defective
Loss
$16900
Preferred solution
STOP MY NEW WINDOWS FROM LEAKING WHICH I PAID FOR AND COMPENSATE ME FOR THE DAMAGE DONE FROM WORKER FALLING THROUGH MY CEILING!!!!!!!!!
They install 30 windows and it was awesome. I would use them again
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1 comment
Anonymous
#1585634

Good comments are doubtful and ignorant with Window World. I would advise several contractors/home inspectors to review the work and you will soon be intelligently informed about what WW lacks and how bad your install has actually been. The windows are good because they are ordered from other companies but installation and service is elementary.

Review
#1369298 Review #1369298 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Good quality
1.0
Details
Window World - 2 Windows trimmed differently
I sent a complaint to the Corporate Office of Customer Relations but, after several calls and discussions with them, they said they couldn't help me. That is not customer service. Just look at the attached photo and you be the judge. This is very frustrating I would no recommend Window World...
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Review
#1365398 Review #1365398 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Finish product
Reason of review
window trim
Preferred solution
Let the company propose a solution
2.0
Details
Window World - Pissed off Customer( should have listen to negative reviews
The installer went to Lowe’s and bought a filler strips to go around on the outside of window. Buyers beware!!! They measure windows on the small size so they don’t have to do inside trim work. I called Window World and complained several times and they acted like...
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Review
#1362775 Review #1362775 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
I ordered new replacement windows and payed a deposit. I was told they would be installed 8 weeks later. I got a call from them 8 weeks later to schedule install and was told it was going to be another 8 weeks before they could do it. 4 months to install windows!...
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4 comments
Anonymous
#1564010

Was the wait worth it? Are you satisfied with the product and Install?

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Review
#1355344 Review #1355344 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Being told 8 weeks by the salesman and it taking almost 16
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
All seemed great, except they installed a clear window in the bathroom where a frosted window was supposed to go. Called them about it - 3 months later, I'm still waiting on the replacement window and they want me to provide all the information on that particular...
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Review
#1355307 Review #1355307 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Can I talk to anyone in Corporate? Or Am I wasting my time. Mark Collins, Owner of Window World Lakeland Florida is unprofessional, and called me the customer a LIAR, when I voiced my unwelcoming experience with office help. I was lied to. I order my windows in May the...
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Review
#1354506 Review #1354506 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World - Installation

1.5
Details
Wreaked the window trim. Never asked to look at the finished job. Took months to get it fixed. Still have a window that doesn't work properly. Call them and told me to try and fix it. Do not do business with this amature company.
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Review
#1351846 Review #1351846 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue