Product: Window World Window Installation Clear all filters (191 of 191 reviews match)
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2.0
Details
Recently contracted Window World for 9 windows.Salesman told me it would be roughly 6 weeks till installation,well it was more than 6 weeks but I can say they where so worried to get a deposit and we did give 50% down as per contract. Trying to contact WW was something...
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2 comments
Anonymous
#1551550

I won't be buying these windows no matter what the guy on tv says

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Review
#1343417 Review #1343417 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service
  • Service and installation
Reason of review
Bad quality
I had them replace 18 windows and it went smooth as can be expected. They are the biggest window company in existence and they grow exponentially every single year providing the best warranty and guaranteed lowest price. So you decide but I was happy with the work they...
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1 comment
Anonymous
#1557922

Propaganda!

Review
#1334008 Review #1334008 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Good quality
We had Window World replace 19 windows in my previous house 3 years ago, so when I needed 2 windows replaced in my new house (new build), I called them. Salesman came out and said he could not measure himself because new builds are different, so he was going to send...
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Review
#1329513 Review #1329513 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Price reduction
2.2
Details
I have plywood covering one window now for two weeks. They are hard to reach on the phone and when you reach them they tell you one thing but don’t follow through. They say they have new ownership but the old owner at least would call you. I’m going to call again...
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Review
#1327964 Review #1327964 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Does not do what they promise
  • Lack of commitment to the customer
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Let the company propose a solution

Window World in Rancho Cucamonga, California - Wrong wrong wrong!!!

1.3
Details
We have been more than patient with our new window installation. They are made wrong all have different measurements , one fell out when we tried to open it . We just keep being told they’ll fix everything and get no where if we could do over we would. May be seeking attorney advise . Don’t know what else to do.
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Review
#1327802 Review #1327802 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
5.0
Details
Window World was the lowest estimate....buy a fair amount. They advertise a lot. I really expected to get by with the job they did, but did not expect to be impressed. I am IMPRESSED. The job was replacing the upper windows in a two story room. They also had to take...
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1 comment
Anonymous
#1559133

LOL!

Review
#1326115 Review #1326115 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Work Experience or Job Application
Tags
  • Excellent Installation Team
1.0
Details
I had my first in home estimate done in April. My deposit check was cashed one week later. Four months later still fighting with them to get them to install. They never call back (even when they say they will). You have to constantly call them for updates - which they...
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Review
#1325139 Review #1325139 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Dislike cannot deliver horrible customer service very unhappy
  • Lack of customer service
  • Lack of communciation for a solution
Reason of review
I want to choose multiple "unhappy because of": poor customer service, problem with delivery, order processing issue,
Loss
$5000
Preferred solution
Price reduction
1.0
Details
I purchased windows and paid half down at time of purchase and half when installed. They promised 8 weeks to installation. After 8 1/2 weeks, they called and said it’d be another week and a half until installation (ie 10 weeks not 8). After 11 weeks we called and they...
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1 comment
Anonymous
#1538552

THEY stuck us bigtime too

Review
#1323780 Review #1323780 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
4.7
Details
I jave had moat window replacement companies oit to bid on various rent houses. Window World of Murfreeaboro has been by far the best window for the money and they were installed right. The salesman pointed out gutters and other moisture problems that if I didn't...
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Review
#1321860 Review #1321860 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Good quality
We made the mistake of using Window world. They don't tell you that all of your new windows will be 3" smaller due to the fact that they use the old window casing. This leaves the issue of having to use a wider trim to case the window with now. They contract out the...
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Review
#1317144 Review #1317144 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality