Manufacturer: Window World Category: Installation Clear all filters (59 of 59 reviews match)
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To be honest, this job included cutting a larger opening in an exterior wall to install a bigger window overlooking our pool. So here are the main points of the HORRIBLE experience I had with them: 1. The job was scheduled for 3 days.....They finally completed it after 10 months. No that is not a typo. TEN MONTHS!!! 2. I spent 3 of those months with a piece of plywood over a hole in my wall. It would have been longer if I allowed them to pursue...
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Anonymous

Anonymous I almost called them! Don't think I will bother! Thanks for posting

Anonymous

Anonymous Over 7 months for our 2 day install
Review them on the BBB and yelp...be heard!!!
https://www.bbb.org/central-florida/business-reviews/windows/window-world-of-polk-count...

Window World installed 9 Windows on my Town House, after measuring at least three times. I realized few months later, Windows were smaller than my few new window neighbors'. When I looked from exterior of the houses, the windows were not the same size that fits my opening, not flashed with the exterior of my house. (got rain in after the installers pushed the existing exterior panel in. On the back side of my house the house looks older than...
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I called window world regarding an installation done in 2014. The windows all have cracks above the windows diminishing the integrity of the windows, allowing noise and regardless if cold or heat to bypass windows. When the old windows were removed the openings were made bigger to get the old windows out and left too much space above the windows and tried to fill it in with caulking. Now that the caulking has settled, it left cracks above the...
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1.0
I didn't like
  • Installation
  • Poor service
#976646

Window World Window Installation Review

#971386
2.1
We used Window World in Terrehaute. Still waitimg on a screen replacment for our kitchen. It came with a hole in it. It took several trips to get the job done. Not unhappy with tje windiws, but the service leaves a lot to be desired.
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Window World Window Installation Review

#851891
1.4
Terrible install. Broke granite sills, destroyed flower beds, left debris including chunks of glass lying everywhere. No follow up after numerous calls.
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Window World Window Installation Review

#844340
I had windows installed in Feburary and still waiting for them to finish.
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Window World Window Installation Review

#835878
1.0
One the worst company I ever deal with. There appointment is sux ,installation is the worst no profitional. They are sux .
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Fond Window World installing windows that they had a permit for at a location in my Village that I am Code Officer for. I advised them not to stuff fiberglass insulation around the small openings around the window. I advised them that it should be a Low Expansion Foam to fill this to stop air infiltration. They stated that that is how they do it and would keep on doing it that way. I placed a Stop Work order on the Job and they kept working...
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3.1
#969965
Show up Tuesday with the windows but no front door. So now a one day job will be 2. Not the end of the world until we r told the door will be more than a week later. Turns out to be 3 weeks. Then they show up without the screen door. I was told the job on the door would be a finished product no work to do. It's not. I have Sheetrock to tape and paint and all sorts of repairs to make. The guys left a mess. Glass and screws all over. Un caulked...
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1.2
#954381
The windows in the pool room are not level from the inside or the outside. Beveled trim work that has already cracked open. My hardwood floor is scratched and they broke my sink vanity. The sink is directly below the bathroom window, so I would assume someone stood on it to put the window in and it now leaking water. I had to clean up their mess including glass all in the driveway and worst of all they pilfered through our belongings and...
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1.5
I didn't like
  • President mr griffin spoke to me as if i were a liar
  • Theft of my property
  • Value of product
#949350

Resolved

I've seen Window World's windows on other peoples homes and they look great but thats not the case with me. Window World Has stood me up 3 times on installation. Ive taken blinds down moved furniture 3 times. All three times they would call the day before the install and confirm. All three times they they would call the day of the install to tell me the truck broke down. WTF? I've taken off work three days Oct 4, Oct 8, Oct 22, still no...
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I purchased windows, paid one half of the cost & then waited & waited. After 8 weeks I was told that the windows would be in next week & I would get a call. No call from them; I called & was told I would be called on Wednesday of next week to schedule. No call. When I called I was told it was a busy office & they forgot to call me. Really what type of excuse is that? So on Monday, the scheduled installation day, at 700 am I receive a call...
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1.0
I liked
  • Price
I didn't like
  • Customer service stinks
#938028
My picture window is bowed and I have a quarter inch gap on both sides..They damaged my siding in the back..I have holes and dents..My new door, is not installed the right way and It broke..and leaks...Caulk that I had to beg them to come back and do on the outside..is falling off. 4 people questioned me about the caulk on the outside of the windows. I have a few windows that leak.. I spent 4,769.00, and my siding is going to be more to...
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LynneCarroll17

LynneCarroll17 And, Just filed my complaint to the BBB of Toledo, Ohio. I am woman...Hear me ROAR!

1.0
I didn't like
  • Rude staff
  • How they handle complaints
A little over a year ago we purchased a house with the contingency that the large picture window be replaced due to leaking. The previous owner ordered a window from Window World which took 6 weeks to arrive and install. A few weeks ago when we had 4 straight days of rain, I looked below the window randomly and noticed water on my dry wall again. I called Window World and they promptly told me that the warranty wasn't transferred into our name...
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Anonymous

Anonymous Maybe the seller of the house negotiated a lower price for the window, if Window World deleted the house-lifetime guarantee? Could that be? This might have saved him $100, m...