Product: Window World Window Installation Clear all filters (0 of 123 reviews match)
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I had my first in home estimate done in April. My deposit check was cashed one week later. Four months later still fighting with them to get them to install. They never call back (even when they say they will). You have to constantly call them for updates - which they...
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1.0
Product
Window World Window Installation
I didn't like
  • Lack of customer service
  • Dislike cannot deliver horrible customer service very unhappy
  • Lack of communciation for a solution
#1325139
I purchased windows and paid half down at time of purchase and half when installed. They promised 8 weeks to installation. After 8 1/2 weeks, they called and said it’d be another week and a half until installation (ie 10 weeks not 8). After 11 weeks we called and they...
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Anonymous
john h

THEY stuck us bigtime too

1.0
Product
Window World Window Installation
#1323780
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Window World - Worst experience ever

Had windows installed May 16th 2018. Still havent completed job. Also all windows were installed incorrectly and failed inspection by county. Have contacted them numerouse times and only get run around. I have contacted a lawyer and i am going to take them to court.
Product
Window World Window Installation
#1307130
I would like to relay my experience with Window World of Hickory, NC. My wife and I had single pane windows, gutter rot, etc. in an older home and we needed some renovations done pretty badly to our home built in 1962. At the time, I was in Grad school while working...
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1.9
Product
Window World Window Installation
I liked
  • Windows
I didn't like
  • Time lost
  • Damaged property
#1306370
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Window World - Horrible

I ordered Windows in March it’s July they’re still not all in. They came to put my windows in a month and a half ago and left two of them they were supposed to of come to days ago they called at 5 o’clock and said they weren’t coming I have yet to hear from them since. I’m sure this is because I already paid everything in advance
2.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Product
Window World Window Installation
#1305652
Completed my window install and found that one window is missing a piece of trim. The installer said he could come and fix this the two days later. Called the office and they can not come out for another week to put something in that might take 5 min. Tried to contact...
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3.9
Product
Window World Window Installation
I liked
  • Windows look well made
  • Installation crew
I didn't like
  • Customer service and quality
  • Lack of communciation for a solution
#1269580
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Pulled the damaged drywall from around the window to find gaps in excess two inches. The windows were too small for the openings and they put up vinyl strips on the exterior to fill the gaps between the windows and the exterior walls. As the caulk dried out the water...
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1.0
Product
Window World Window Installation
I didn't like
  • Lack of responsibility for poor workmanship
#1254171
After contacting Window World SEVEN times we finally got a response which was basically “I’m sorry I don’t know what to do.” Now I have two windows what look like a big white butterfly in my den. While it seems trivial at this point I’ve been forced to retain an...
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2.4
Product
Window World Window Installation
#1251445
We ordered our windows on Nov. 9, 2017 and gave 50% deposit as required in the form of a check. Many calls and months went by with excuse after excuse why they couldn't install, or windows were wrong etc. Would speak with salesperson as well as regional customer...
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1.0
Product
Window World Window Installation
I didn't like
  • Lack of customer service local staff is ignoring us
#1247414
DO NOT USE THESE PEOPLE They are weeks late starting, not communicating, not showing up and lying about coming leaving house unsecured and piles of trash in the front yard Last Jan Feb contracted full replacement window scheduled to be installed end of April - fist of...
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1.3
Product
Window World Window Installation
I didn't like
  • Everything so far
#1246255