Product: Window World Window Installation Clear all filters (22 of 191 reviews match)
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Window World - Installer left a new broken window in place

Update by user Jul 12

Today I received an email that my deposit is in the process of being refunded. I will mark this issue resolved when my credit card company confirms this refund from the merchant.

Original review posted by user Jul 03

Ordered windows from Window World of AZ 4/3/2019. Sales rep advised me the glass was the same as that used by Renewal by Anderson, and I was basically getting the same quality product. 3 out of 4 windows had flaws that were installed on or about 4/29/19. (There are no...
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Review
#1575887 Review #1575887 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Product or installation
Reason of review
Damaged or defective
Loss
$1103
Preferred solution
Full refund
Featured
1.0
Details
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Let me start with the fact that I filed a formal complaint against Window World to the EPA. They took their windows and left. This is what I filed. (Window World did not Perform according to the copy of Lead Hazard Information Pamphlet, about the dangers from lead...
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1 comment
Anonymous
#1620943

Good post but too many repetitions.

Review
#1427964 Review #1427964 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Epa protocol violations
  • Customer service sucks
  • Very bad workmanship
Reason of review
EPA Violations, and breach of contract
Tags
  • Installation
  • house mess
  • No Reliability
  • Bad Workmanship
  • Omaha Window World
  • Window World Installers

Window World in York, Pennsylvania - MOLD! MOLD! MOLD!

1.0
Details
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Had these windows installed, damaged our wood around the windows & we have mold we cant get rid of! Tried to contact, but had to call and say i wanted to buy windiws before i could get ahold of someone. When i did file a complaint they sent me a pamphlet about condensation!
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Review
#1407222 Review #1407222 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
1.0
Details
Window World - 2 Windows trimmed differently
I sent a complaint to the Corporate Office of Customer Relations but, after several calls and discussions with them, they said they couldn't help me. That is not customer service. Just look at the attached photo and you be the judge. This is very frustrating I would no recommend Window World...
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Review
#1365398 Review #1365398 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Finish product
Reason of review
window trim
Preferred solution
Let the company propose a solution
2.0
Details
Window World - Pissed off Customer( should have listen to negative reviews
The installer went to Lowe’s and bought a filler strips to go around on the outside of window. Buyers beware!!! They measure windows on the small size so they don’t have to do inside trim work. I called Window World and complained several times and they acted like...
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Review
#1362775 Review #1362775 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Featured
1.9
Details
Window World - Caulk, Leaks and Mold
Window World - Caulk, Leaks and Mold
In Match of this year, i noticed a soft spot in my wall, under the window and called to get them out for service. By late April they finally sent someone out. He said it was a caulk issue and he re-caulked all of my windows for a fee. He said everything should be...
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2 comments
Anonymous
#1716423

Interesting read regarding the installation. I am experiencing some issues myself at this time but am working with vendor to resolve. Fortunately, the installation failed inspection with the city so that I haven't yet suffered water damage, etc.

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Review
#1299558 Review #1299558 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
1.0
Details
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Window World - Don't Hire them, at least in Sarasota Florida
Pulled the damaged drywall from around the window to find gaps in excess two inches. The windows were too small for the openings and they put up vinyl strips on the exterior to fill the gaps between the windows and the exterior walls. As the caulk dried out the water...
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Review
#1254171 Review #1254171 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Lack of responsibility for poor workmanship
Reason of review
Bad quality
Preferred solution
pay for good company to remove, reframe opening, reinstall windows

Window World - *** poor install and they dump you afterwords

1.0
Details
Their installers done a *** job. Been trying for 10 yrs to get them to fix it and all they do is lye and dodge you they always say they will check into it and never do nothing
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Review
#1222126 Review #1222126 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World in Theodore, Alabama - Wasted money

1.0
Details
Window World - Wasted money
Window World - Wasted money
Window World - Wasted money
Window World - Wasted money
The installers were rude, unprofessional, poorly trained and did sloppy work. The owner was contacted but he did not do anything about it. Contacted corporate but apparently they only deal with the replacement portion of the windows if they break. They have no control over the individual companies and offer no help to resolve issues with installation.
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Review
#1218178 Review #1218178 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
  2. 114 reviews
  3. 44 reviews
  4. 15 reviews
  5. 31 reviews
Window World reviews
1.4
Details
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Soffit and fascia crooked and falling off, siding crooked and loose, and water infiltration around the window frames. It's "***" work far below industry standard. They *** in my yard and trashed my property. Chad Shirey thought that was funny when I sent him the pics....
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3 comments
Anonymous
#1734116

I've tried many times to reset my password, but the new password never gets emailed, so I have to post this as a guest again. So, to cover my *** legally, I say this: After a legal battle that lasted almost 3 years, and cost thousands of $$$ in legal fees, the matter has finally been resolved.

The most recent quote I have to fix my house is over $36,000. Hopefully, somebody can learn from my experience.

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Review
#1172843 Review #1172843 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • When they left
Reason of review
Damaged or defective
Loss
$30500
Preferred solution
Pay for reputable contractor to do the job correctly to prevent water damage to structure.
Tags
  • Wwaltoonaripoff