Product: Window World Window Installation Clear all filters (191 of 191 reviews match)
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2.0
Details
Window world is the worst
Window world is the worst
Window world is the worst
Window world is the worst
I decided to replace our windows with impact windows and while shopping for companies to do the work, I saw Window World of West Palm Beachs TV commercials. They feature what appears to be the owner and his family promising a job that would be simply the best for less...
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9 comments
Larry Taylor
#1755317
Home Improvement Expert

According to the Window World reviews on PissedConsumer.com, the company currently has 2.0 out of 5 stars rating. The rating presented here is based on the feedback offered by customers in 381 different Window World reviews.

Customers are not satisfied with poor customer service, product quality, and lack of communication. However, customers like prices, windows, and company warranty policy. To find a solution with Window World, please try to reach out to the company customer care team by phone at (800) 639-8946 (toll-free number) and by email at info@windowworld.com.

You may also share your experience with Window World customers as well as the company top management by posting your comments via the company social networks. All contact information is available on the Window World Customer Service tab on the Pissed Consumer website.

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Review
#1082727 Review #1082727 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Featured
1.4
Details
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
The sink is directly below the bathroom window, so I would assume someone stood on it to put the window in and it now leaking water. I had to clean up their mess including glass all in the driveway and worst of all they pilfered through our belongings and stole...
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1 comment
Anonymous
#1565473

I’m great full for the time and effort you gave, the review , the company can’t hide There *** work and ethics. I will never give use clowns

Review
#949350 Review #949350 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • No clean up job
  • Griffin never took any responsibility for his employees faults
  • President mr griffin spoke to me as if i were a liar
Reason of review
poor customer service, damaged windows installed, broken sink vanity, unlevel windows, theft of property
Tags
  • Poor Experience
  • Terrible Customer Service
Featured
1.0
Details
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Let me start with the fact that I filed a formal complaint against Window World to the EPA. They took their windows and left. This is what I filed. (Window World did not Perform according to the copy of Lead Hazard Information Pamphlet, about the dangers from lead...
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1 comment
Anonymous
#1620943

Good post but too many repetitions.

Review
#1427964 Review #1427964 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Epa protocol violations
  • Very bad workmanship
  • Customer service sucks
Reason of review
EPA Violations, and breach of contract
Tags
  • Installation
  • house mess
  • No Reliability
  • Bad Workmanship
  • Omaha Window World
  • Window World Installers
1.4
Details
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Window World - They'd make great butchers
Soffit and fascia crooked and falling off, siding crooked and loose, and water infiltration around the window frames. It's "***" work far below industry standard. They *** in my yard and trashed my property. Chad Shirey thought that was funny when I sent him the pics....
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3 comments
Anonymous
#1734116

I've tried many times to reset my password, but the new password never gets emailed, so I have to post this as a guest again. So, to cover my *** legally, I say this: After a legal battle that lasted almost 3 years, and cost thousands of $$$ in legal fees, the matter has finally been resolved.

The most recent quote I have to fix my house is over $36,000. Hopefully, somebody can learn from my experience.

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Review
#1172843 Review #1172843 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • When they left
Reason of review
Damaged or defective
Loss
$30500
Preferred solution
Pay for reputable contractor to do the job correctly to prevent water damage to structure.
Tags
  • Wwaltoonaripoff
Featured
1.9
Details
Window World - Caulk, Leaks and Mold
Window World - Caulk, Leaks and Mold
In Match of this year, i noticed a soft spot in my wall, under the window and called to get them out for service. By late April they finally sent someone out. He said it was a caulk issue and he re-caulked all of my windows for a fee. He said everything should be...
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2 comments
Anonymous
#1716423

Interesting read regarding the installation. I am experiencing some issues myself at this time but am working with vendor to resolve. Fortunately, the installation failed inspection with the city so that I haven't yet suffered water damage, etc.

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Review
#1299558 Review #1299558 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service

Update by user Jul 06, 2018

Problems are still not fixed. It's been over 10 months now.

We now have the CEO involved in the emails and we can see that are issues at every level. Still very unhappy and very frustrated and no one trying to make the customer satisfied.

Update by user Mar 20, 2018

Also when the energy auditor...

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4 comments
Anonymous
#1446319

Licensed contractors are required to post a bond. File a claim with the bonding Co.

They will pay you and bill the contractor. I am licensed and insured in Florida

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Review
#1160018 Review #1160018 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Job the installers did for what they were given
Cons
  • Customer service
  • Quality of the product
Reason of review
Bad quality
Preferred solution
Either replace all 19 windows ( not at our cost) with an upgrade or give us a full refund.
1.0
Details
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Had used Window World of Marietta GA at another home and was very happy. I called Marietta to do my new home and was sent the Athens store. The salesman, Mark Mohan, had to write 3 contracts to get it right. He counted my windows incorrectly, then tried to raise the...
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Review
#1139610 Review #1139610 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
2.7
Details
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first that salesman had measured wrong ...one month later with gaping hole in kitchen only secured with tarp (thermostat...
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6 comments
Anonymous
#1325497

this is donjam and my problem with bay window has been resolved. Window World sent a very courteous and diligent worker out and fixed the problems with my bay window installation.

He worked in the rain on Friday and came back next day and finished the job. Thank you Window World.

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Review
#1042419 Review #1042419 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World in York, Pennsylvania - MOLD! MOLD! MOLD!

1.0
Details
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Had these windows installed, damaged our wood around the windows & we have mold we cant get rid of! Tried to contact, but had to call and say i wanted to buy windiws before i could get ahold of someone. When i did file a complaint they sent me a pamphlet about condensation!
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Review
#1407222 Review #1407222 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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  5. 31 reviews
Window World reviews
Resolved
Window World - Installer left a new broken window in place

Update by user Jul 12

Today I received an email that my deposit is in the process of being refunded. I will mark this issue resolved when my credit card company confirms this refund from the merchant.

Original review posted by user Jul 03

Ordered windows from Window World of AZ 4/3/2019. Sales rep advised me the glass was the same as that used by Renewal by Anderson, and I was basically getting the same quality product. 3 out of 4 windows had flaws that were installed on or about 4/29/19. (There are no...
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Review
#1575887 Review #1575887 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Product or installation
Reason of review
Damaged or defective
Loss
$1103
Preferred solution
Full refund