Product: Window World Window Installation Clear all filters (5 of 191 reviews match)
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Window World - Installer left a new broken window in place

Update by user Jul 12

Today I received an email that my deposit is in the process of being refunded. I will mark this issue resolved when my credit card company confirms this refund from the merchant.

Original review posted by user Jul 03

Ordered windows from Window World of AZ 4/3/2019. Sales rep advised me the glass was the same as that used by Renewal by Anderson, and I was basically getting the same quality product. 3 out of 4 windows had flaws that were installed on or about 4/29/19. (There are no...
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Review
#1575887 Review #1575887 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Product or installation
Reason of review
Damaged or defective
Loss
$1103
Preferred solution
Full refund
Resolved
1.2
Details

Update by user Sep 07, 2017

They completed the job.

Update by user Sep 07, 2017

They came today and finished the job.

Update by user Aug 28, 2017

Still no call from ww to reschedule, it will be a week tomorrow since they're last scheduled visit where they couldn't complete the job and it has been 25 weeks since I have placed the order.

Update by user Aug 23, 2017

No call from...

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1 comment
treeb687_52
#1361089

Ww finally contacted me back today one of the representatives called for the general manager just to schedule the appointment. I would've rather the general manager returned the to calls and voice mails I left him to discuss what happened rather than ignore it.

We are tentatively scheduled for next Tuesday between 9-11am. I'm almost positive I will not hear back from ww they dropped the ball repeatedly and don't want to have to deal with it.

Review
#1088339 Review #1088339 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
Resolved
I've seen Window World's windows on other peoples homes and they look great but thats not the case with me. Window World Has stood me up 3 times on installation. Ive taken blinds down moved furniture 3 times. All three times they would call the day before the install...
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Review
#941327 Review #941327 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
I've been stood up 3 times for installation!
Loss
$700
Preferred solution
Cancel contract! This is unacceptable I've lost $700.00 from taking off work and don't have not one window. This says a lot about the the people WW has working for them. undependable
Resolved
5.0
Details

Update by user Sep 15, 2016

Hi,

UPDATE ON WINDOW WORLD!

They called today and came out to re-measure the Windows. I MISS UNDERSTOOD thinking that the Windows are measured as full tear outs, when actually they are measured as replacement windows. They only measure the size of the existing window, no...

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Review
#917947 Review #917947 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Look of the windows
  • Price
Cons
  • Customer service
Reason of review
Wrong Size
Loss
$875
Preferred solution
Deliver product or service ordered
Tags
  • Poor Experience
Resolved
2.2
Details
Read for yourself and decide if you would ever give this company money or invite them into your home:We purchased 5 windows and 1 sliding door on 11/19/14 for $3482.Installation was in 1/15, and we were charged $950 in labor. On 5/9, after the first heavy rainfall, we...
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Review
#675212 Review #675212 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Poor installation
  • Water damage
  • Leaking windows
Reason of review
Poor customer service
Loss
$1175
Preferred solution
Price reduction
Tags
  • Window Installation
  • Leaky Windows

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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