Product: Window World Window Installation Rating: 1 Star Clear all filters (57 of 191 reviews match)
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Window World in Orlando, Florida - No service after the sale

1.1
Details
after delays in measurement and installation, the team actually broke a window when installing the new ones. I have been calling and trying to get an answer on when the replacement will be installed. the broken window is not sealed and water is entering my house. very disappointed that they can not even return a phone call or e-mail. their non-existent customer service is shameful
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Review
#1682677 Review #1682677 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Deliver product or service ordered

Window World in Las Cruces, New Mexico - Service, is just lip service

1.0
Details
5 days after Windows install call in service call on July 23rd today August 14th still waiting no courtesy call no follow up with me. DO NOT RECOMMEND
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Review
#1623542 Review #1623542 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service is the pitts
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Window World in Allegheny, Pennsylvania - Beware

1.0
Details
We had several issues that are still un-resolved, from waiting weeks for the local window world to get casing for a garden window to fixing unprofessional work when the sub-contractors installed casing around the new door that was installed. A shotty caulking job was done after the new windows were installed. Numerous calls were made trying to correct an ongoing issue with faulty weather stripping to water laying in the bottom of the window. THIS WAS WINDOW WORLD'S BEST WINDOW!! I believe we have been scammed on this entire job. Why is it so hard for the corporate office to even contact the consumer especially when they say they care. I would bet I don't get a response from this review either.
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Review
#1595870 Review #1595870 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
1.0
Details
In addition, I asked her how could they call me for installation if they didn't have all the windows? She didn't answer. All she said was that I had to wait until January. Basically, I have to pay and they can do whatever they want and when they want. Completely disappointed with Window World...
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1 comment
NonstopSalmon
#1623827

If I understand you correctly, no windows have been installed. Why is it not legal for you to break this contract and demand a refund of your deposit? They didn't provide the service in a timely manner.

Review
#1435649 Review #1435649 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
Featured
1.0
Details
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Let me start with the fact that I filed a formal complaint against Window World to the EPA. They took their windows and left. This is what I filed. (Window World did not Perform according to the copy of Lead Hazard Information Pamphlet, about the dangers from lead...
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1 comment
Anonymous
#1620943

Good post but too many repetitions.

Review
#1427964 Review #1427964 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Epa protocol violations
  • Very bad workmanship
  • Customer service sucks
Reason of review
EPA Violations, and breach of contract
Tags
  • Installation
  • house mess
  • No Reliability
  • Bad Workmanship
  • Omaha Window World
  • Window World Installers

Do not buy with window world

1.3
Details
Had them install 2 windows in my home about 2 years ago there completely rotted because the silicone was not put on properly the sales person was fantastic but the installers were smoking cigarettes in my house I had to tell to get out and also very unprofessional looking not impressed at all
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Review
#1412883 Review #1412883 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World in Farmingdale, New York - Leaking flooding. Wall and floor damage

1.1
Details
Yes I tried to contact them. No responses to my messages. I had 5 windows installed they have all either become stuck or broken. They were placed into original window frame and they all leak. My walls are. I Melina. My floors are buckeling. My kitchen floor floods whenever it rains.
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Review
#1408673 Review #1408673 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World in York, Pennsylvania - MOLD! MOLD! MOLD!

1.0
Details
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Had these windows installed, damaged our wood around the windows & we have mold we cant get rid of! Tried to contact, but had to call and say i wanted to buy windiws before i could get ahold of someone. When i did file a complaint they sent me a pamphlet about condensation!
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Review
#1407222 Review #1407222 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World sucks

1.0
Details
May 15 2018 they started to install windows. After three failed inspections and six months later I am still waiting for the job to be corrected. Had i done my research i would have seen all the complaints and would have seen the have a F rateing with the BBB.
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Review
#1402341 Review #1402341 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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Window World reviews
1.0
Details
Talked with the salesman on Aug. 9th about windows, gutters a siding. Was told 12weeks on windows and 12 to 14 weeks on siding well just talked to salesman today Nov. 4th and was told that it may be another 3 to 4 weeks on the windows and March or April next year...
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Review
#1394430 Review #1394430 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service