Product: Window World Window Installation Rating: 2 Stars Clear all filters (46 of 191 reviews match)
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Rating:
2.3
Details
Misrepresented what I would get, agreed to things not done and took five months to get my doorknob to work properly. Never showed up half the time and lied about. Eing able to do certain things. Horrible!
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1 comment
Anonymous
#1702586

Same thing happened to me. They advertise their windows for $200.00 a piece.

The salesmen came in with a more expensive window and I thought that's what I was getting. He showed me a Low-E window, then asked if I wanted the argon gas in it. I said no, so he wrote standard glass on the contract. My mistake not reading what he wrote before I signed.

My windows are not even insulated, which I found out after they were installed. So I had to then buy solar screens to keep the heat out. Finally got hold of the general manager after a long wait. They refused to do anything about it.

I told him they need to bring the $200.00 window to show, not the other one and all they were out to do was scam senior citizens! Being on a fixed income, I really got taken!!

I would NEVER tell anyone to buy windows from them! This company is in BatonRouge, Louisiana.

Review
#1536337 Review #1536337 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.5
Details

Update by user Apr 22

The reason I put $1200 for loss is because that would be my out of pocket for taking time away from my job so many times.

Original review posted by user Apr 22

No one at Window World seems concerned or keeps their word. The commercials are TOTAL FRAUD. Installation was on 1.21.19 and it's 3 months later....I'm still waiting for refund. The total time that I've taken away from my job for this fiasco is worth more than $200....
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1 comment
Anonymous
#1702589

Same thing from Baton Rouge Company. Lousy service.

customer service and lying salesman. Lady who referred me was suppose to get a $50.00 referral fee and has never gotten that, so I doubt you'll see your money. If they won't send 50, I doubt they'll send 200.

This was Feb. of this year.

Review
#1519687 Review #1519687 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Poor quailty
  • Do not tell the truth
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Price reduction

Window World in Johnstown, Pennsylvania - Down hill

1.9
Details
Installers installed windows with out caulking the windows and outside. Few months later noticed the windows in the one room had water running down the wall. Call window world was only offered $100 after Chad had stopped. never got any money to replace moldy drywall. It costed me over $500 to replace the walls , clean the rot and mold out and put new insulation back in. Some of the metal around the window is short cut. Exposing rest of the wood around the window I thinking lawsuits
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Review
#1464003 Review #1464003 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
1.9
Details
Contacted Window world and they were supposed to send someone out,but they never showed up. Now they want to get nasty about it and then they start to ignore you and force you to take them to court. Bad business with them, go else where to buy your windows,...
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1 comment
Anonymous
#1639056

Had there *** windows installed some years ago myself. Same issues I had.

I have a pond that the salesman was told about and took pictures of and the workers were shown when they showed up. It was covered cause of winter. Lifted the tarp up showed them then went to work. 2hrs later get a call that 1 of the workers fell in it cause they didn’t know it was there.

Broke a $500 pump and when I spoke to the rep about I was threatened with a lawsuit for him hyper extending his knee cause they were not told it was there.

That’s the kinda *** business they run and somehow get away with it. Still stuck with the the *** windows cause I don’t have $6000 to replace them.

Review
#1449648 Review #1449648 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
2.0
Details
Called window world, the office person insisted that we pay balance, then would schedule service. Service guy fixed issue. We didn’t realize the stickers needed to be left on for inspection, and were removed. Service guy contacted WW for replacements, and same office...
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Review
#1449387 Review #1449387 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$89
Preferred solution
Full refund
1.7
Details
This is a review of the Window World in Tucson Arizona (520-747-1560) owned by Chris Lutz at the time of my window purchase/installation in 2017. During the original estimate on 1/06/17 a salesman measured the windows. Owner Chris Lutz came by 1/17/17 to remeasure the...
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Review
#1393712 Review #1393712 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Price seemed reasonable until i saw end product
Cons
  • Customer service
  • Unfinished installation
  • Windows ordered wrong size
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
fix my windows to the way they should be!!!
Tags
  • Lousy Product And Workmanship
2.0
Details
Window World - Pissed off Customer( should have listen to negative reviews
The installer went to Lowe’s and bought a filler strips to go around on the outside of window. Buyers beware!!! They measure windows on the small size so they don’t have to do inside trim work. I called Window World and complained several times and they acted like...
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Review
#1362775 Review #1362775 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World - Installation

1.5
Details
Wreaked the window trim. Never asked to look at the finished job. Took months to get it fixed. Still have a window that doesn't work properly. Call them and told me to try and fix it. Do not do business with this amature company.
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Review
#1351846 Review #1351846 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
2.0
Details
Recently contracted Window World for 9 windows.Salesman told me it would be roughly 6 weeks till installation,well it was more than 6 weeks but I can say they where so worried to get a deposit and we did give 50% down as per contract. Trying to contact WW was something...
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2 comments
Anonymous
#1551550

I won't be buying these windows no matter what the guy on tv says

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Review
#1343417 Review #1343417 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service
  • Service and installation
Reason of review
Bad quality

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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  5. 31 reviews
Window World reviews
2.2
Details
I have plywood covering one window now for two weeks. They are hard to reach on the phone and when you reach them they tell you one thing but don’t follow through. They say they have new ownership but the old owner at least would call you. I’m going to call again...
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Review
#1327964 Review #1327964 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Does not do what they promise
  • Lack of commitment to the customer
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Let the company propose a solution