Product: Window World Window Installation Rating: 3 Stars Clear all filters (7 of 191 reviews match)
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Rating:
2.5
Details
I purchased some windows had a date and time for my installation set up. By that is where my good experience ends. The crew never showed up at 10:00am like they where scheduled. An hour went by and I didn't hear anything like we are lost, we are running late etc., so I...
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1 comment
Anonymous
#1736576

Never do business with any Window World anywhere *** on Volusia County Window World

Review
#1550392 Review #1550392 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Window World - Waited more than 4 months for installation

3.0
Details
Placed order for replacement windows and door on 9/6/18 and was told installation should be complete within 8 weeks, 10 at the most. Installation was not complete until 1/18/19 - more than 19 weeks waiting! There were no scheduling issues on my part - the condo was vacant, just waiting for windows and door to be installed to put if for sale. I was told by the installer, that the company treats their installers poorly, so they can't keep installation crews. Their customer service is so understaffed that the phone may ring for 20 minutes before someone answers, and then you're on hold for an extended amount of time. The windows are fine, but the Nashville franchise is very poorly run!
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Review
#1464781 Review #1464781 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Length of time until installation
Reason of review
Poor customer service
Loss
$800
Preferred solution
Price reduction
2.7
Details
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
Window World - Bay window installation
00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first that salesman had measured wrong ...one month later with gaping hole in kitchen only secured with tarp (thermostat...
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6 comments
Anonymous
#1325497

this is donjam and my problem with bay window has been resolved. Window World sent a very courteous and diligent worker out and fixed the problems with my bay window installation.

He worked in the rain on Friday and came back next day and finished the job. Thank you Window World.

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Review
#1042419 Review #1042419 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
3.3
Details
Heard a lot of good things about window world, but wish now I had gotten quotes from other dealers. Might have been better to pay a little more for better service. 20 Windows, seems Window World would have appreciated the business. Can't recommend and won't recommend...
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Review
#1003846 Review #1003846 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Windows look well made
Cons
  • Did not clean up
  • Left a mess
Reason of review
Problem with delivery
Loss
$300
3.3
Details
Fond Window World installing windows that they had a permit for at a location in my Village that I am Code Officer for. I advised them not to stuff fiberglass insulation around the small openings around the window. I advised them that it should be a Low Expansion Foam...
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Review
#969965 Review #969965 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
poor installation
2.8
Details
We were promised windows ahead of a big event we were having at our home.We stressed the importance of having the windows prior to the event, and they said they could deliver. Fine. Installers came without windows to sunroom; they came the next time (1 day prior to the...
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6 comments
Anonymous
#1301670

Not harassment! You owe the money and you know that. If anything WW has a case of non payment

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Review
#931479 Review #931479 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Look of the windows
Cons
  • Shotty workmanship for what you pay
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
2.6
Details
I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual...
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1 comment
Anonymous
#1211165

Bad company! The worst windows on earth.

Ours fell out of the sockets when opening during the night. Who do you call in the middle of the night?

Review
#860299 Review #860299 is a subjective opinion of poster.
Service
Window World Window Installation
Pros
  • Product itself
Cons
  • Custermer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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