Manufacturer: Window World Category: Installation Clear all filters (59 of 59 reviews match)
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00 dollars sales man ordered door to tall would not fit in opening ,they cut the support header of house then put a window that was to wide beside and framed a 2"x6"wall underneath when porch is framed out of 2"x4"s spent all last weekend tearing out and replacing shoddy workmanship, i will never have these people do any thing for me ever again. called several times , they finally sent a crew out and they took one look at house made a...
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Anonymous

Anonymous owner did repay me for time and trouble , thank you.

Anonymous

Anonymous talked with owner of Hughesville store Mr Shirey said he would reimburse me for my time and trouble and materials needed to make this right.

1.0
I didn't like
  • Poor customer service and defective products
  • Shotty workmanship for what you pay
#935001
We were promised windows ahead of a big event we were having at our home. We stressed the importance of having the windows prior to the event, and they said they could deliver. Fine. Installers came without windows to sunroom; they came the next time (1 day prior to the event to complete Sunroom), but measurements were not accurate; came back next time with wrong windows; came back again with wrong windows. Once installed, I asked for them...
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Anonymous

Anonymous well this is the problem . Whenever you want something to happen according to a plan . The first thing you should do is have a plan B . In this country we have too many peop...

Anonymous

Anonymous Hello,
I would like the opportunity to speak with you in regards to your issues and concerns. Customer satisfaction is our #1 priority and promise, I would like the chance...

2.4
I liked
  • Look of the windows
#931479
I had an appointment for months to have windows installed.Appointment was confirmed two weeks ago. Now on the DAY BEFORE scheduled installation at four P.M. I get a call saying it's not going to happen. Customer rep says " I'll call you back with another install date ". After waiting a while I call them back and they are closed. To say I am pissed would not be enough. They also state that they can NOT give a refund because they have already...
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1.0
I didn't like
  • Customer service and quality
#924486

Window World Window Installation Review

#829330
1.8
Still waiting on window world to address the issues with instillation on or windows and doors .... Been dealing with them for weeks no problem billing us right away though ...just an FYI they subcontract with local contractors anyway so you might as well look into them it's probably cheaper and the same quality of work
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Window World Window Installation Review

#824398
4.6
We have had them 2 times to install windows. They did a great job both times. Edna. Anderson SC
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Window World Window Installation Review

#799723
Wow, window world uses made in America to sell its products. Bought windows and 3 mexicans show up for the install ! Two couldnt speak english. What a screwed up company. Dave Ramsey shame on you!
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Window World Window Installation Review

#718679
2.0
Window world of Orlando, installed kitchen bay window. Many problems, franchiser owner (Brian Tillman ) won't answer or return calls. Problem over 4 years. Have spent over $12,000 on Windows. Have called corporate office with no Real success. BEWARE of warrenty service
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Window world is charging $65 to do a retest of their window after installation, they offer lifetime warranty but you have to pay $65 for them come and check they windows efficiency after installation, my window is very hot when i touch them. RIPOFF. RIPOFF,RIPOFF,RIPOFF. ripoff ripoff ripoff ripoff ripoff ripoff ripoff FDLE please investigate this company ripoff ripoff ripoff ripoff ripoff a big big big big ripoff a big big ripoff n o follow...
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2.0
I liked
  • Not great but average
I didn't like
  • Lies
#922908
We had ordered our windows from Window World, in the hopes of having them installed by their installers. My husband ended up losing hours at his job, so was unable to pay for the windows, and installation. I called and spoke to Cierra at the Indianapolis office. She said that our windows were already finished and that the truck was coming to deliver to the office within the week Lie! so was unable to cancel the order, but said that she would ***...
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Had them come out and give me a quote.I gave them a down payment equaling 50% of the cost of the windows. They told me it would take 6-8 for install. I am now at week 16 and they haven't even scheduled me yet. Called in about just getting a refund so I could go with another company and they told me that there is fine print on the back of the contract that says I will lose the money I put down on the windows. I am VERY UNHAPPY with this...
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Anonymous

Anonymous I started with window replacement in January and now it is September. Window World replaced 8 windows and I am still waiting for the last 3. They keep bringing the wrong windo...

1.0
I didn't like
  • Many phone calls to schedule and resolve issues
#915029
We decided to give WW of Huntsville a second chance after having a horrible experience in getting a replacement window in our bathroom installed. It took eight weeks from start to finish simply because of scheduling calamities. We ordered 4 atrium door replacements for our home on June 27 through Todd Scrimscher. He was very pleasant and super apologetic because of our first experience. I told him I really hoped to have all this done before...
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I would not recommend Window World to my enemy. They didn't start on the day they were supposed to and when they did start, I was lucky enough to get a subcontractor who had only did 3 or 4 jobs with the company before mine. The installers didn't start until around 10am and quit around 3:30 or 4:00.It was a hellish night mare from the start. They had no concept of being respectable of some ones home. It was supposed to be a 3-5 day job. For this...
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I liked
  • Windows themselves are okay
I didn't like
  • Shady unprofessional installers
  • Drywall
#911353
I purchased 15 Windows from Window World over a month ago. Tyler came and told me they would have to wait for the Windows to come in, I found out the windows have been in for over a week but, they told me two of their installers quit on them.( I guess that is supposed to be a legit reason why I have to wait) 2 days ago Tyler said he would come and install them ( he's their sales guy) when I called them this morning the office gal said Tyler is...
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I had a problem with Window Word of Johnson City, NY scheduling my windows and door to be installed. They were scheduled at the end of June. I changed the date to the following day about 2 weeks prior to the schedules date with no problem. On the original date of installation, I get a call from Window World stating they were double booked. I told them they were scheduled to come the following day and they had no record of it. I rescheduled...
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Anonymous

Anonymous did you file a complaint with the bbb? I'm trying to get ahold of the owner as well. I was rudely told that the owner will not call me. Just like if I wanted to speak to the h...