Product: Window World Window Installation Clear all filters (191 of 191 reviews match)
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Wish I would have seen negative reviews. They canceled scheduled appointment May 30th, due to a broken down truck. Was told someone would get back to me shortly. I'm still waiting. Called the office and have gotten nothing but voice mail for two days. The reviews from...
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1 comment
Anonymous
#1736578

Never do business with any Window World anywhere *** on Volusia County Window World Unbelievable how they operate is complete and total fraud across the board from Franchisee to national corporate office

Review
#1547751 Review #1547751 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
2.3
Details
Misrepresented what I would get, agreed to things not done and took five months to get my doorknob to work properly. Never showed up half the time and lied about. Eing able to do certain things. Horrible!
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1 comment
Anonymous
#1702586

Same thing happened to me. They advertise their windows for $200.00 a piece.

The salesmen came in with a more expensive window and I thought that's what I was getting. He showed me a Low-E window, then asked if I wanted the argon gas in it. I said no, so he wrote standard glass on the contract. My mistake not reading what he wrote before I signed.

My windows are not even insulated, which I found out after they were installed. So I had to then buy solar screens to keep the heat out. Finally got hold of the general manager after a long wait. They refused to do anything about it.

I told him they need to bring the $200.00 window to show, not the other one and all they were out to do was scam senior citizens! Being on a fixed income, I really got taken!!

I would NEVER tell anyone to buy windows from them! This company is in BatonRouge, Louisiana.

Review
#1536337 Review #1536337 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.5
Details

Update by user Apr 22

The reason I put $1200 for loss is because that would be my out of pocket for taking time away from my job so many times.

Original review posted by user Apr 22

No one at Window World seems concerned or keeps their word. The commercials are TOTAL FRAUD. Installation was on 1.21.19 and it's 3 months later....I'm still waiting for refund. The total time that I've taken away from my job for this fiasco is worth more than $200....
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1 comment
Anonymous
#1702589

Same thing from Baton Rouge Company. Lousy service.

customer service and lying salesman. Lady who referred me was suppose to get a $50.00 referral fee and has never gotten that, so I doubt you'll see your money. If they won't send 50, I doubt they'll send 200.

This was Feb. of this year.

Review
#1519687 Review #1519687 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Poor quailty
  • Do not tell the truth
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Price reduction

Window World in Titusville, Florida - The end is not near

Never finished windows trampled flowers would they were here called up numerous times hard to get ahold of anybody but they took the money very quickly and cashed it
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Review
#1491334 Review #1491334 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Window World in Stone Mountain, Georgia - Unhappy.

I will never recommend window world to any one We were told in October of 2018 we would have our windows in 7 to 9 weeks but we did not get them until February THEY DON’T see any problems. They lie just to get you off the phone when you call.
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Review
#1473105 Review #1473105 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Window World - Waited more than 4 months for installation

3.0
Details
Placed order for replacement windows and door on 9/6/18 and was told installation should be complete within 8 weeks, 10 at the most. Installation was not complete until 1/18/19 - more than 19 weeks waiting! There were no scheduling issues on my part - the condo was vacant, just waiting for windows and door to be installed to put if for sale. I was told by the installer, that the company treats their installers poorly, so they can't keep installation crews. Their customer service is so understaffed that the phone may ring for 20 minutes before someone answers, and then you're on hold for an extended amount of time. The windows are fine, but the Nashville franchise is very poorly run!
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Review
#1464781 Review #1464781 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Length of time until installation
Reason of review
Poor customer service
Loss
$800
Preferred solution
Price reduction

Window World in Johnstown, Pennsylvania - Down hill

1.9
Details
Installers installed windows with out caulking the windows and outside. Few months later noticed the windows in the one room had water running down the wall. Call window world was only offered $100 after Chad had stopped. never got any money to replace moldy drywall. It costed me over $500 to replace the walls , clean the rot and mold out and put new insulation back in. Some of the metal around the window is short cut. Exposing rest of the wood around the window I thinking lawsuits
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Review
#1464003 Review #1464003 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
I am an architect that often assists clients with the window orders for their project. I worked with many window companies before. Window World is by far the worst. Their contract states installation will start in 4-6 weeks, same thing that the sales person is telling...
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Review
#1453548 Review #1453548 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problem with delivery
Loss
$3000
Preferred solution
Price reduction
1.9
Details
Contacted Window world and they were supposed to send someone out,but they never showed up. Now they want to get nasty about it and then they start to ignore you and force you to take them to court. Bad business with them, go else where to buy your windows,...
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1 comment
Anonymous
#1639056

Had there *** windows installed some years ago myself. Same issues I had.

I have a pond that the salesman was told about and took pictures of and the workers were shown when they showed up. It was covered cause of winter. Lifted the tarp up showed them then went to work. 2hrs later get a call that 1 of the workers fell in it cause they didn’t know it was there.

Broke a $500 pump and when I spoke to the rep about I was threatened with a lawsuit for him hyper extending his knee cause they were not told it was there.

That’s the kinda *** business they run and somehow get away with it. Still stuck with the the *** windows cause I don’t have $6000 to replace them.

Review
#1449648 Review #1449648 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
2.0
Details
Called window world, the office person insisted that we pay balance, then would schedule service. Service guy fixed issue. We didn’t realize the stickers needed to be left on for inspection, and were removed. Service guy contacted WW for replacements, and same office...
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Review
#1449387 Review #1449387 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$89
Preferred solution
Full refund