Greg the manager did come out on June 30, 2016 to look at them and promised me to get that corrected. I am still waiting on that. I am also still waiting on the window and sliding glass door. Reading all that negative review from so many people who had work ordered and done makes me really worried since now August 2016 is here a week from today. I hope I didn't make a mistake choosing Window World. I would love to write a very positive...
I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual windows themselves are fine, but the service was so horrible it would have been comical if I didn't have to deal with the results and the continual follow up in an attempt to fix...
I also am in Florida, Kevin sold me 3 Windows , I had to chase and call him to find out where my windows were weeks after initial due date, installers come with no scaffolding for a second story install??!! And a window is scratched, another week waiting for a new window and an installer than can do it. That pair installs but forgets the trim for one window, which I hired a handy man to do and the other window has no trim so that's been ordered...
Two months later... got these PLASTIC windows after quoted date of delivery.. And sliding door.. none fit right and installer said call him NOT company if something wrong with sliding doors or windows. PLASTIC IS SHAVED OFF ON ALL WINDOWS AND SLIDING DOOR.... WORTHLESS. GO TO MENARDS AND INSTALL YOURSELF... CHEAPER THAN THEIR "189.00" PRICE
Last year in August my front door along with few windows. It is a double door. Some part at the bottom of one door was broken while installing. I have called the office at least 20 times. In January they have come and taken few pictures too. Still nobody has come to fix the door.
Had 27 windows and wraps done on 3.23.16. The job was so bad that an executive named Larry came to the house and assured me it would be fixed right, that is everything that was not done correctly. On 5.11.16 a crew came to fix and wrap 12 windows and they did not complete the job, they just left and said they had to go. I called my rep and the executive and they never responded to my complaints or that the job is not finished. They made me wait...
I ordered new windows from Window World of Louisville for my 2nd home on 09/10/2015. The windows I ordered were Beige with Grid except for 3. I was called and told the windows had arrived and now was the time to schedule the installation. Living out of State in California, I scheduled the install date for March 21, 2016. I booked my flight and rental car and arrived in Louisville for the install date. The contractors that arrived were very...
Happy with the quality and look of the new windows from Window World of Baton Rouge. Very unhappy with the installation and customer service. Installers damaged sheet rock and left glass and trash inside and outside the house. Although they did come and fix 2 screens that weren't installed properly, repaired the sheet rock damage, and cleaned up a little bit, I am going to have to go purchase paint (bought the house a year ago and don't have...
Window world Baton Rouge, Louisiana. I bought windows and doors from Window World (Baton Rouge) for my house. Four of the windows were measured by Window World incorrectly-even the mistake were not consistent. A contractor was to install these windows. Upon noticing the wrong measurements, we called Window World The supervisor came, looked at the windows and said hmm, nothing wrong with them, go ahead, install them-which was done with my...
I called for an estimate on one simple replacement window.To be sure, there is no such thing as the $189 window they advertise. This seems to be false advertising or maybe bait and switch. Too, the first thing they shove in your face is their warranty. We also had an extremely rude salesman and the estimate for the installation alone was DOUBLE the cost of the window. When I told him the estimate was too high, the salesman took the estimate and...
Contractors did a bad job. Theirs screws when Windows are put in, so useing a crowbar to yank the Windows out should be minimal.3of the 4 Windows were tore up badly, and in areas they shouldn't have been. That's what happens when your cocky and in a hurry. The reason I know this is two other well known contractors who came in to access the damage showed me. This was disheartening for a person on a fixed income. The sales person was nice, but...
Terrible customer service! Installed windows and siding on a rental property in Midlothian, VA, outside Richmond. I live two hours away and would drive up to supervise the job. The first time I came up, three of the windows they brought were the wrong size, requiring another trip up. The next time, I sat in my truck outside of the property for four hours waiting for them to arrive, when told at 5 that they would be there in an hour. ...
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