Cottonwood, Arizona
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I purchased 15 Windows from Window World over a month ago. Tyler came and told me they would have to wait for the Windows to come in, I found out the windows have been in for over a week but, they told me two of their installers quit on them.( I guess that is supposed to be a legit reason why I have to wait) 2 days ago Tyler said he would come and install them ( he's their sales guy) when I called them this morning the office gal said Tyler is going to be talking to their NW office to come here and help, I told her Tyler said he would install them and she said " oh he can't he's our top salesman"' I told her they should finish the work they are behind on before selling more Windows!!

I am so frustrated !

I told her I can provide an Installer and that they can give me the money back that they already charged me for labor, she says I have to talk to Tyler about that. He's not big on returning calls!!!!!!

I would NOT recommend this company !!!!! I guess I will see them in court!

Product or Service Mentioned: Window World Window Installation.

Reason of review: Order processing issue.

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We just saw this review and first and foremost we would like to point out that this is NOT a review for Window World of Northern Arizona (Cottonwood, Arizona). We do not and have not ever had anyone by the name of Tyler. This review must be with a different window company.