Product: Window World Window Repair Clear all filters (6 of 6 reviews match)
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Product:
1.0
Details
the windows I bought had 3 panes of glass with u.v protection.was replaced with 2 panes no u,v protection hot cold comes in bad. I have told them several times they did not replace with what I had they give me the runaround the 3 panes a big blue spot came in them that...
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Review
#1372512 Review #1372512 is a subjective opinion of poster.
Service
Window World Window Repair
Reason of review
Warranty issue
Loss
$5
Preferred solution
Full refund

Window World - Window needed repair

Had my window fixed on the 16th of oct...took over 2 months...lied about parts being ordered ..sent letter to the owners in Omaha be. Around the week of the 21st of october...never got a reply from them..never had any problems in the past and I love my windows....cant understand why the young lady wasn't honest from the very beginning...hope I can get some answers....thank you
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Review
#1396063 Review #1396063 is a subjective opinion of poster.
Service
Window World Window Repair
Reason of review
Order processing issue
1.4
Details
Had our porch enclosed with glass windows. Two years later and one of the windows lost its seal and we had it replaced. One year later the same window failed again. It has been six months and it still has not been fixed. Repair personnel have been to our house four...
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Review
#1257917 Review #1257917 is a subjective opinion of poster.
Service
Window World Window Repair
Reason of review
Poor customer service
Loss
$900
Preferred solution
Deliver product or service ordered
I had 15 windows replaced in my home and the workmanship on installation was terrible. Trying to get it fixed right is even a bigger headache. You set up an appointment 2 weeks in advance and the installer/repair person doesn't show up until 4:45pm when they called...
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Review
#1220398 Review #1220398 is a subjective opinion of poster.
Service
Window World Window Repair
Reason of review
Bad quality
1.0
Details
Took two months to have one Window replaced. Tenant had to live with broken window...for Two months. Fast in taking the customer money when ordering new Windows; but really, really slow in repairing them. Blames it on backlog. I wished they would have been up front in...
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Review
#1055584 Review #1055584 is a subjective opinion of poster.
Service
Window World Window Repair
Cons
  • Complete lack of customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Warranty And Customer Service
1.0
Details
We called Window World to perform warranty work on a window they installed. The flashing is coming lose and we wanted it repaired. Today, the worker arrived, looked at the flashing and informed me that he didn't have the correct material to fix it. The whole point...
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1 comment
Anonymous
#1176750

Thanks, this sealed it for me. I will NOT be using WW for my new windows. This is very local to me and after seeing how they treat the customer no thanks, I'll hire local.

Review
#833134 Review #833134 is a subjective opinion of poster.
Service
Window World Window Repair
Cons
  • Lies and lazy workers
Reason of review
Poor customer service
Preferred solution
Fix the issue you came here to fix in the first place. Send a service worker who has the correct materials.

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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