Product: Window World Window Replacement Clear all filters (32 of 32 reviews match)
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I had my whole house replaced in 2014. I had a seal failure and called for one replacement in July 2017. I am still waiting and have had every excuse in the book. I have been told it was ordered wrong, in wrong warehouse, Hurricane Harvey (which I understand), came in...
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consumerrelations
consumerrelations
Window World Verified Representative

I am sorry to hear that you're having issues. Please feel free to contact Window World Corporate at 866-740-2100. We will be happy to reach out to the store for you. Thank you...

1.5
Product
Window World Window Replacement
I liked
  • Sales and instalation
I didn't like
  • All aspects of customer service
#1225060
Window World, tifton, ga I asked for vinyl replacement windows, but I got cheap looking windows with aluminum flashing. Not only that, but the windows are much smaller thHammer blowan our original windows.Replacing.six windows, I have calculated I have lost eight...
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1.6
Product
Window World Window Replacement
#1220414
The old metal window stretched from original wood frame to wood frame. Yes, previous drywall was covering metal frame. Drwall was 1/2 inch thick. We expected the window to be smaller (the size of drywall which is 1/2 inch) but not that much smaller. When installed no...
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Anonymous
Anonymous

not a good situation

2.1
Product
Window World Window Replacement
I liked
  • Windows in the bedroom
I didn't like
  • Unprofessional installation
  • How they treat the consumer
#1200919
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Window World - Indefinite disregard

Had a major installation done, back in Nov.'17, several k worth,delivery was one window short. Salesman said he didn't know I wanted that window replaced along with the others so he did not order. He said he would measure and order. Since then I am getting the RUNAROUND, but to date (26. Feb.) NO Window. Pissed !
2.7
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Window World Window Replacement
#1198514
I normally don't make posts like this, but Windows World does not respond to my phone calls.We recently had new windows installed by Windows World. The trim was poorly spaced and uneven. We called customer service and a field manager came to fix the problem. When...
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Anonymous
Tony T

I am very sorry for the poor job and lack of communication from window world. I have been in the home improvement business, specifically window and door replacement, for 20 pl...

reistetter_68
reistetter_68

Window World finally returned my phones calls on Feb 2. My first call to them was on Jan 9. As of yesterday, Feb 8 no windows are in the system as being re-ordered.

1.8
Product
Window World Window Replacement
I liked
  • Price
I didn't like
  • Never return phone calls
  • Customer service
  • Extremely poor installation
#1176336
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Window World - Expensive

Got my windows replaced for $3200 bucks and Window World in Tupelo Ms. wanted $9800 to do same job.
Product
Window World Window Replacement
#1175941
Well, I just read a Window World ad that said 4 to 8 weeks from placing your order till installation. We took all window covers off since we were told it would be Dec. 1st. Now our house is so cold ! We got rid of shades and curtains because they were old. Windows are...
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Anonymous
Tom

All this type of issues can be handled with communication

Anonymous
Anonymous

I'm a 78 year old woman on a fixed income company of Wonder Rochester New York charge$1,378 one ordered the wrong size window the contract was wrong they did not do everything...

Product
Window World Window Replacement
#1142407
It’s been since August of this year and I still don’t have one window replaced . This is the second time someone came out here with orders to replace my window and they come with No window ! Really ...... The guy who showed up today said oh I must of left the window...
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Product
Window World Window Replacement
I didn't like
  • Poor
#1130672
Over several years we have had numerous windows replaced by Window World of Bowling Green,KY. They have been very professional from the person who answers the phone to the people who installed the windows. Two of the windows that were installed about 3 years earlier...
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Anonymous
jerryscholder

Thank-you Bowling Green KY for being a great office for installing Window World windows. Now if we could just either live nearby and use them or have their people travel the ...

4.9
Product
Window World Window Replacement
#1116705

WARNING!!!! BEWARE!!!! Deal with Window World at your own risk!! They mislead you to believe that they hire trustworthy people, when they don't. The workers are not screened nor are any background checks done. What are the chances that two "thieves" were sent to my...
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1.0
Duryea, Pennsylvania
Product
Window World Window Replacement
#1115066