Product: Window World Window Replacement Clear all filters (28 of 28 reviews match)
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I normally don't make posts like this, but Windows World does not respond to my phone calls.We recently had new windows installed by Windows World. The trim was poorly spaced and uneven. We called customer service and a field manager came to fix the problem. When...
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Anonymous
Tony T

I am very sorry for the poor job and lack of communication from window world. I have been in the home improvement business, specifically window and door replacement, for 20 pl...

reistetter_68
reistetter_68

Window World finally returned my phones calls on Feb 2. My first call to them was on Jan 9. As of yesterday, Feb 8 no windows are in the system as being re-ordered.

1.8
Product
Window World Window Replacement
I liked
  • Price
I didn't like
  • Never return phone calls
  • Customer service
  • Extremely poor installation
#1176336
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Window World - Expensive

Got my windows replaced for $3200 bucks and Window World in Tupelo Ms. wanted $9800 to do same job.
Product
Window World Window Replacement
#1175941
Well, I just read a Window World ad that said 4 to 8 weeks from placing your order till installation. We took all window covers off since we were told it would be Dec. 1st. Now our house is so cold ! We got rid of shades and curtains because they were old. Windows are...
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Anonymous
Tom

All this type of issues can be handled with communication

Anonymous
Anonymous

I'm a 78 year old woman on a fixed income company of Wonder Rochester New York charge$1,378 one ordered the wrong size window the contract was wrong they did not do everything...

Product
Window World Window Replacement
#1142407
It’s been since August of this year and I still don’t have one window replaced . This is the second time someone came out here with orders to replace my window and they come with No window ! Really ...... The guy who showed up today said oh I must of left the window...
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Product
Window World Window Replacement
I didn't like
  • Poor
#1130672
Over several years we have had numerous windows replaced by Window World of Bowling Green,KY. They have been very professional from the person who answers the phone to the people who installed the windows. Two of the windows that were installed about 3 years earlier...
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Anonymous
jerryscholder

Thank-you Bowling Green KY for being a great office for installing Window World windows. Now if we could just either live nearby and use them or have their people travel the ...

4.9
Product
Window World Window Replacement
#1116705

WARNING!!!! BEWARE!!!! Deal with Window World at your own risk!! They mislead you to believe that they hire trustworthy people, when they don't. The workers are not screened nor are any background checks done. What are the chances that two "thieves" were sent to my...
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1.0
Duryea, Pennsylvania
Product
Window World Window Replacement
#1115066
Installers are not Window World employees; service is terrible, communication is the worst. Still have not paid my second half of amount due for 4 windows..all they need to do is bring the correct weephole covers and fix a latch. Just can't seem to get it right. Had to...
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consumerrelations
consumerrelations
Window World Verified Representative

Please contact Window World, Inc. at 1-866-740-2100. Ask for the Consumer Relations department.Once we know the franchise location to which you are referring we can contact th...

Product
Window World Window Replacement
#1107123
Called window world to replace our kitchen window. Window world came by and measured. Weeks later they come by and take out the old window. Problem: the salesman measured incorrectly, so the new window was 4 in. Too short and there was a crack in the window. They said...
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unclejack857
unclejack857

Window World has the worst possible customer service EVER!!!

Product
Window World Window Replacement
#1104037
This past weekend, during Hurricane Irma, a tree branch fell and broke one window. I called to have it replaced only to be told they won't come out unless I let them replace four windows. Seriously? They want me to pay several thousand dollars and all I need to one...
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Product
Window World Window Replacement
#1102766

After three and a half long months, many calls, calls to and chat sessions with Window World Corporate and a abundance of excuses form the local office our the sliding glass door has been replaced. The technician who did the work was friendly and worked through a light...
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Anonymous
Anonymous

I have now been waiting 5 months for glass with shade to be replaced on my French doors.

Product
Window World Window Replacement
#1076337