Window World Window Replacement Reviews

2.8
(5 reviews)
Price Affordability
Service Scheduling
Value for money
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We hired Window World after a free consult and quote. The sales rep measured all areas but said an "expert" will come out to measure at a separate time. That occurred without incident. We were told this would be done in one day (replacing 3 windows and 1 double door). We were told we had to have a header replaced or the (basement) door would not be warranted. We agreed for an additional $700.00. The 1st day(Friday) the installers arrived, they...
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consumerrelations

consumerrelations We are sorry to hear of your experience.
Please contact us at our Window World Corporate Office and ask for our Consumer Relations Dept.
866-740-2100.
Thank you

3.9
I liked
  • Certified tech kyle whitley- very efficient
#927239
Signed a contract and paid half on Friday July 8, 2016. Measurement appointment took 3 weeks July 28,2016 7 weeks( 4 weeks after measuring) Aug 24, 2016 I called to get update and the order has not even been put in yet!! After order is put in/released it takes 2 weeks to get the windows in! Then you have to wait for an install date. 10 weeks, 2 and 1/2 months later you "may" have the windows installed. Very frustrating. Nothing seems to move...
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Matt the sale man came out to discuss replacing windows in master bedroom.He said they could put 2 windows to replace the 3 that were there. He discussed the price (s) for 2 up & down with no grids & then he did figures on windows that slide back & forth. Well I was specific on the up & down windows. So after he sat & came up with a better price I said that was good. He gave me figures on the sliding side to side windows; which I would never...
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winworld

winworld We are terribly sorry to learn of your disappointment with the local Window World franchise in your area. We will make sure the franchisee is aware of this matter so a thoroug...

Horrible company and horrible experience! We will NEVER purchase a product from Window World of Baton Rouge ever again.The saleman, Jacob, was late for the intial appointment. We got an estimate for three windows to be replaced. My husband decided to only change out two. He called Jacob and asked that he come back out to discuss the changes. Jacob didnt want to come out. Took several weeks for him to finally come out and meet with my husband...
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Then the trouble started I called and called but as it's a guest room I forgot then when I called again they said the replacement unit was in and they'd put it in next time someone was in our area.............Today they told me that they dropped one off at our front door not once but twice.....We most certainly never received either. We really don't like having a cracked window for 2 years!!! So I'm still in process of getting a replacement. I...
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Anonymous

Anonymous I'm sorry but that you have had trouble. If you would please call our office and let us know who you are we will be happy to look into it.

Window World - Crappy Service
I need to have several window locks adjusted and a cracked window replaced. I have called 5 times and was told someone would call back and schedule an appointment and over a 3 going on 4 week period still don't have an appointment. Like the window but truthfully couldn't recommend anymore with this kind of service. If my photo didn't upload I have a picture showing "WARRANTY INFO" S/N 126-849678. feel free to contact me at this e-mail address...
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I didn't like
  • Customer service stinks
#742285