Manufacturer: Window World Category: Replacement Clear all filters (19 of 19 reviews match)
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After three and a half long months, many calls, calls to and chat sessions with Window World Corporate and a abundance of excuses form the local office our the sliding glass door has been replaced. The technician who did the work was friendly and worked through a light...
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Anonymous
Anonymous

I have now been waiting 5 months for glass with shade to be replaced on my French doors.

Product
Window World Window Replacement
#1076337
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
Window World - Project not finished
One was damaged and they broke my trim so they didn't finish the front window. Today, June 21st, it still isn't finished. I have contacted them via phone and e-mail and have not gotten any response. The crew that was here was also very careless trimming a tree without...
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Anonymous
Nancy

I made an appointment but I have about change my mind after reading these reviews

Anonymous
Anonymous

Window World sucks ***.

Window World Duncansville, Pennsylvania
Product
Window World Window Replacement
I liked
  • Salesman who was here for the original sale
I didn't like
  • Incomplete project
  • Lack of communciation for a solution
  • I am not important
#1064115
Told Rich that several window will not open more than several inches. He said try the tops. We told him the top goes down with no problem. Rich said it was the manufactures fault. Called few more times and was answered by a recording. Ask to return my call. No one has...
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Anonymous
Homeowner

Thank you for all the comments. Will X out this company for consideration.

1.0
Product
Window World Window Replacement
I didn't like
  • Installation
#1042196

Window World - 100% satisfied

#1071614
4.9
Details
I had 17 windows replaced by Window World. They showed up on time and had zero issues. 100% satisfied customer here. Mike in Denham Springs, LA.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Window World Window Replacement Review

#957411
Do not use Window World in "Granger, Indiana". Shotty work, poor customer service, poor replacement service, alot of excuses why they don't come to fix window. I am tempted to tear out all these windows with lifetime warranties and replace with a reputable company, I can count on. Sick of this company !!!!
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Window World Window Replacement Review

#895047
RUN,SCAMMED ME OUT OF $600+ AND IM A SINGLE MOM OF 3.PUT 3 WINDOWS THAT WERE NOT INSULATED AND HAVETO HAVE THEM REPLACED.PLEASE PLEASE DO NOT USE THEM .
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Window World Window Replacement Review

#852400
2.9
Details
Had a bow window replace which had 2 supports under it, they asked if i still want them which will only be decorative not suportive. I liked the look of the supports, they left 3" gaps between supports and window looked terrible. They also replaced my front door and never calked around the new frame, i had to do it because there was at least a quarter inch gap.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
We have 6 large windows in sunroom. Window World of Lincoln, Ne. Rep came out and said we can easily replace your one cracked window. Well, they inset the window, so now I have no sill. Then they had to seal edges with a ugly piece of quarter round. I have custom...
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1.0
Product
Window World Window Replacement
I didn't like
  • Owner and quality
#1037667
had all my windows replaced by window world baton rouge a few yew ago. have had to get some replaced because they lost the gas and became discolored. In Feburary i went to office and brought anothe one that was looking very bad. Spoke to a sales lady who took all the...
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Product
Window World Window Replacement
#1030838

Featured

They don't answer my calls. I've called at least 10 . They came once said I would get a new reinstall date That was December 8th. I'm freezing in my bedroom at night I live on the Lake. When will someone from Window World call me Back . The wind in making me...
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winworld
winworld

Hi Lise. If you will kindly contact Consumer Relations at Window World, Inc. in North Carolina we will be happy to try and assist. Please call 1-866-740-2100. Thank you.

1.2
Product
Window World Window Replacement
I didn't like
  • Poor customer service
  • Sales persom had little knowledg of product line
#996899
The owner of Window World located in Hilliard, Ohio, came out to my house on January 6th, 2017. He listed his prices, wrote an etimate. I called him the same day and told him we agreed to the contract and wished to proceed. The next step was to have his measurement guy...
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Product
Window World Window Replacement
#993702
This is a bait and switch situation: They advertise in their web site replacement window any size up to 4' X7' $189, plus tax. I called and they jacked up the price to $370.00 minimum because I needed to replace just one window. There is nothing in the add that say...
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Anonymous
Anonymous

Lowes does not have the warranty that's why they are cheaper.

Anonymous
Anonymous

The same thing happened to me. But mine was 5hundred plus the sales person got aggressive when I ask about the 189.00 I brought Windows before from them and 2 Windows a 395.0...

1.0
Product
Window World Window Replacement
I didn't like
  • I do not like to be taken
  • Are using the bait and switch trick
#976620
I heard good things about Window World and decided to go with them for replacement of original (1974) windows throughout the house. From the start, on installation day, pretty much everything went wrong. They showed up about 4 hours before the appointment time and woke...
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Product
Window World Window Replacement
#973553
We hired Window World after a free consult and quote. The sales rep measured all areas but said an "expert" will come out to measure at a separate time. That occurred without incident. We were told this would be done in one day (replacing 3 windows and 1 double door)....
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consumerrelations
***sumerrelations

We are sorry to hear of your experience.Please contact us at our Window World Corporate Office and ask for our Consumer Relations Dept. 866-740-2100. Thank you

3.9
Product
Window World Window Replacement
I liked
  • Certified tech kyle whitley- very efficient
#927239