Cave Creek, Arizona
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1 comment

Matt the sale man came out to discuss replacing windows in master bedroom. He said they could put 2 windows to replace the 3 that were there.

He discussed the price (s) for 2 up & down with no grids & then he did figures on windows that slide back & forth. Well I was specific on the up & down windows. So after he sat & came up with a better price I said that was good. He gave me figures on the sliding side to side windows; which I would never consider, cause how I would clean them if they are so high up.

So i certainly thought when he came up with a better price on 2 windows of course I thought I was signing a contract on 2 up & down windows. When the guys finally came out to install, they were installing " sliding side by side. I said, oh no! That's wrong!.

Matt was called, came out; Holla red at me the whole time saying I knew I had signed contract on thesliding side by side. I said NO, I would never want that. Anyway he was so ugly and hoHolla red at me & even said he had me if we didn't pay cause I had already signed the contract & that "he" sure wasn't going to eat the difference on the price of windows I wanted. NEVER again will I do business with this company!

!! They can kiss my ***!

Product or Service Mentioned: Window World Window Replacement.

Reason of review: Poor customer service.

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We are terribly sorry to learn of your disappointment with the local Window World franchise in your area. We will make sure the franchisee is aware of this matter so a thorough review of the contract you signed can be performed.


Window World, Inc.

North Wilkesboro, NC