Spotsylvania, Virginia
Not resolved
Customer service

Signed a contract and paid half on Friday July 8, 2016. Measurement appointment took 3 weeks July 28,2016

7 weeks( 4 weeks after measuring)

Aug 24, 2016 I called to get update and the order has not even been put in yet!! After order is put in/released it takes 2 weeks to get the windows in! Then you have to wait for an install date.

10 weeks, 2 and 1/2 months later you "may" have the windows installed. Very frustrating. Nothing seems to move unless you call and complain or inquire.

Product or Service Mentioned: Window World Window Replacement.

Reason of review: Order processing issue.

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