Not resolved
Customer service
Price Affordability

11 weeks ago scott from window world came and gave my husband estimates on new windows. He tricked my husband into applying a creditcard under my name to finance the windows.

I knew we needed new windows but my husband and I did not know about a credit card until it arrived in the mail. I called window world in albany to demand an explanation of how a creditcard under my name was so easily opened and at first they were apologetic. I did not want to do business with them as I don't think I can trust them and asked that they return my initial deposit of $450 but until now, nothing is coming from window world! I think by the time i see the new windows, it will be a new world!!

Secretary always tell my husband over the phone that manager will call us back but nothing!! I sm going to the Better Business Bureau tomorrow to file a complaint against window world in albany, ny!!

Product or Service Mentioned: Window World Window.

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