My husband and I bought a house that had all the windows done by Window World. We have a window in the kitchen that the seal was bad and was causing water damage to the wall.
We called them in July 2016 about this issue. We have been having to call them every few weeks for the past 6 months to get this damage repaired. The window was redone in September finally, but the wall damage was still there. They told us every time we called that a contractor would get in touch with us and never did.
We were polite about it and was patient but after 6 months your patients run out. We told them if they did not get this corrected soon we would go to corporate and a week later we had a contractor call us.
Window World says they stand by everything but the service to get something done if it has been damaged is terrible. Never will deal with them again unless another window has a problem.
Product or Service Mentioned: Window World Window.
Reason of review: Bad quality.