Covington, Kentucky
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Bought 7 windows from Window World Cincinnati two years ago. I did get a good price but what I got was less than I probably would have with the other company.

I received 3 quotes and really liked the salesman, so when I called them back ready to order he no longer worked there. They debt out another rep, who measured the Windows, and when they came to install them I questions the installers if they were right, because there were gaps everywhere. They put them in anyway.

The Windows now look fine but they're pretty drafty and even though they look nicer than what I had before I don't think they're any more efficient. Some of the stick on weatherstripping they use had fell off and I had to replace that myself because they took two months to do any type of service.

Product or Service Mentioned: Window World Window.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment