Richmond, Kentucky
Not resolved
1 comment

Well i was going to give a bad review but it looks like i can save my breath. Many complaints before me.

DO NOT BUY WINDOWS FROM THIS COMPANY!!!! Customer service let me know they had no intentions of honoring their "lifetime warranty".

Product or Service Mentioned: Window World Window.

Reason of review: Warranty issue.

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I totally agree! -- We ordered our windows in May -- they measured twice withing the 8 week time frame we were told it would take for them to arrive.

- Lo and behold when Window World arrived to install them at the end of September, they DID NOT FIT. Back to square one...It's a rainy cold, November day and our windows are just now being installed.

Note that these were not a "bargain" -- they were custom sized.

It's been a nightmare. - 6 months for new windows is not acceptable.