Window World Windows Installation Reviews

1.5
(8 reviews)
Service Scheduling
Value for money
Advertised vs Delivered
filters
seller:
Show
state:
Show
city:
Show
Window World Windows Installation Review
Window World Windows Installation Review
Window World Windows Installation Review
Show up Tuesday with the windows but no front door. So now a one day job will be 2. Not the end of the world until we r told the door will be more than a week later. Turns out to be 3 weeks. Then they show up without the screen door. I was told the job on the door would be a finished product no work to do. It's not. I have Sheetrock to tape and paint and all sorts of repairs to make. The guys left a mess. Glass and screws all over. Un caulked...
Read more
1.2
#954381
I purchased windows, paid one half of the cost & then waited & waited. After 8 weeks I was told that the windows would be in next week & I would get a call. No call from them; I called & was told I would be called on Wednesday of next week to schedule. No call. When I called I was told it was a busy office & they forgot to call me. Really what type of excuse is that? So on Monday, the scheduled installation day, at 700 am I receive a call...
Read more
1.0
I liked
  • Price
I didn't like
  • Customer service stinks
#938028
We were promised windows ahead of a big event we were having at our home. We stressed the importance of having the windows prior to the event, and they said they could deliver. Fine. Installers came without windows to sunroom; they came the next time (1 day prior to the event to complete Sunroom), but measurements were not accurate; came back next time with wrong windows; came back again with wrong windows. Once installed, I asked for them...
Read more
Anonymous

Anonymous well this is the problem . Whenever you want something to happen according to a plan . The first thing you should do is have a plan B . In this country we have too many peop...

Anonymous

Anonymous Hello,
I would like the opportunity to speak with you in regards to your issues and concerns. Customer satisfaction is our #1 priority and promise, I would like the chance...

2.4
I liked
  • Look of the windows
I didn't like
  • Shotty workmanship for what you pay
#931479
I would not recommend Window World to my enemy. They didn't start on the day they were supposed to and when they did start, I was lucky enough to get a subcontractor who had only did 3 or 4 jobs with the company before mine. The installers didn't start until around 10am and quit around 3:30 or 4:00.It was a hellish night mare from the start. They had no concept of being respectable of some ones home. It was supposed to be a 3-5 day job. For this...
Read more
I liked
  • Windows themselves are okay
I didn't like
  • Drywall
  • Shady unprofessional installers
#911353
I had a problem with Window Word of Johnson City, NY scheduling my windows and door to be installed. They were scheduled at the end of June. I changed the date to the following day about 2 weeks prior to the schedules date with no problem. On the original date of installation, I get a call from Window World stating they were double booked. I told them they were scheduled to come the following day and they had no record of it. I rescheduled...
Read more
Anonymous

Anonymous did you file a complaint with the bbb? I'm trying to get ahold of the owner as well. I was rudely told that the owner will not call me. Just like if I wanted to speak to the h...

Greg the manager did come out on June 30, 2016 to look at them and promised me to get that corrected. I am still waiting on that. I am also still waiting on the window and sliding glass door. Reading all that negative review from so many people who had work ordered and done makes me really worried since now August 2016 is here a week from today. I hope I didn't make a mistake choosing Window World. I would love to write a very positive...
Read more
Anonymous

Anonymous Just to think I was getting ready to go give them a deposit for windows in my house. Although he did tell me that I was free to contact folks in my area where they did instal...

Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Window World - Shotty work, horrible workers, terrible customer service
Had 27 windows and wraps done on 3.23.16. The job was so bad that an executive named Larry came to the house and assured me it would be fixed right, that is everything that was not done correctly. On 5.11.16 a crew came to fix and wrap 12 windows and they did not complete the job, they just left and said they had to go. I called my rep and the executive and they never responded to my complaints or that the job is not finished. They made me wait...
Read more
1.7
I didn't like
  • Shotty workmanship for what you pay
#846128
I ordered new windows from Window World of Louisville for my 2nd home on 09/10/2015. The windows I ordered were Beige with Grid except for 3. I was called and told the windows had arrived and now was the time to schedule the installation. Living out of State in California, I scheduled the install date for March 21, 2016. I booked my flight and rental car and arrived in Louisville for the install date. The contractors that arrived were very...
Read more
Anonymous

Anonymous This customer agreed to keep the white windows for a small discount so the installers put them in. They wouldn't put wrong windows in just to do it. They get paid when we get ...

Happy with the quality and look of the new windows from Window World of Baton Rouge. Very unhappy with the installation and customer service. Installers damaged sheet rock and left glass and trash inside and outside the house. Although they did come and fix 2 screens that weren't installed properly, repaired the sheet rock damage, and cleaned up a little bit, I am going to have to go purchase paint (bought the house a year ago and don't have...
Read more
1.5
I liked
  • Product itself
I didn't like
  • Poor customer service
  • No response from sales after sale was made
  • Trash left behind
#837947

Window World Windows Installation Review

#844340
I had windows installed in Feburary and still waiting for them to finish.
Comment
Show

Window World Windows Installation Review

#835878
1.0
One the worst company I ever deal with. There appointment is sux ,installation is the worst no profitional. They are sux .
Comment
Show

Window World Windows Installation Review

#829330
1.8
Still waiting on window world to address the issues with instillation on or windows and doors .... Been dealing with them for weeks no problem billing us right away though ...just an FYI they subcontract with local contractors anyway so you might as well look into them it's probably cheaper and the same quality of work
Comment
Show

Window World Windows Installation Review

#824398
4.6
We have had them 2 times to install windows. They did a great job both times. Edna. Anderson SC
Comment
Show
Window world Baton Rouge, Louisiana. I bought windows and doors from Window World (Baton Rouge) for my house. Four of the windows were measured by Window World incorrectly-even the mistake were not consistent. A contractor was to install these windows. Upon noticing the wrong measurements, we called Window World The supervisor came, looked at the windows and said hmm, nothing wrong with them, go ahead, install them-which was done with my...
Read more
2.0
I liked
  • Windows themselves are okay
  • Not great but average
I didn't like
  • Poor customer service
#830268