I was told the cost of the window did not reflect the quality of the window by the slick salesman. Don't believe them!
I wasted $4,500 on the cheap windows when I should of paid a little more for quality. They say lifetime but do not mean it. I have problems from the day I signed the contract. Horrible Installation too!
Hudson valley and the New Jersey store are owned by same person. It's a franchise ran by unprofessionals. I was lied to by the salesman and charged additional fees after they told me what I signed up for that would be it. I had to pay a fee of 375 if I wanted the rotten wood fixed.
These windows are leaking cold air and are starting to be very hard to open. I wish I would of read all the co plants on this site about them!!!
Product or Service Mentioned: Window World Window.
Monetary Loss: $4500.