My windows are 4 years old the company replaced the last summer 2012. Problem windows are not installed square plumb leak air window drops when unhooked.I showed the owners of Indianapolis the problem.Answer the company can install windows up to .25 of a inch out of square?I got new windows with over size bulb seals windows leak worse.
I proved problem with a thermal leak detector.Show the problem the first time with said item now the windows leak . Temp out side two days ago 10 degrees air coming around windows 50 degrees.My home is up dated insulted the windows are cheap . I called two times three months ago no one would call back. So if you want a good window stay away.I am replacing these windows this summer 2013 and i will install them my self if i have to.
Yes window world told me that they don't use insulation i believe that i had to remove the trim and do this also . So good luck .Please contact me if any body has a question .
Product or Service Mentioned: Window World Window.
Monetary Loss: $3500.