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Everything goes pretty well until you have a problem. The technicians don't know their product.

The owner won't return your calls. Replacement windows or parts for your defective window takes months and months because they don't follow up or even care. They just tell you they'll take care of it or order a new part and the part will be in in three weeks. However, months go by and no word.

Call to follow up and they act like they don't know what you're talking about.

When the part comes in finally, its the wrong part and you have to start all over. Terrible, Terrible, TERRIBLE, TERRIBLE CUSTOMER SERVICE!

Reviewer is in unhappy mood. This person is quite happy with windows and stated that there is a room for improvement of customer service. Please immediately contact the author of this review to discuss poor customer service of window world customer care and associated monetary loss in the amount of $1000. Window World needs to have the product delivered according to poster's claims.

Other people also mentioned window world customer care in their reviews. You may find this information helpful for further shopping at Window World.

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