We have 6 large windows in sunroom. Window World of Lincoln, Ne.
Rep came out and said we can easily replace your one cracked window. Well, they inset the window, so now I have no sill. Then they had to seal edges with a ugly piece of quarter round. I have custom blinds so now my blind has to hang on outside.
My existing frames are about 2". Replacement window frame is double that size, so does not match at all. I called owner and he was verbally abusive, so I had to just hang up. Cost was $450.
Now I am repairing their damage to my house at a cost of $800. There ought to be a law protecting the consumer against such predators.
Product or Service Mentioned: Window World Window Replacement.
Reason of review: Poor customer service.
Monetary Loss: $1250.
Preferred solution: Nothing. Do not want them near my house ever.
I didn't like: Owner and quality.