After waiting for 5 weeks, all the windows came in wrong size! They blame the homeowner that the framing was altered even when they were the ones who took out the existing windows.
After requesting for a refund, they threaten the us with a "lien" on property! Ended up costing the us $1500 extra to fix the entire framing openings to installed the wrongly measured windows. It was impossible to have a civilized discussion with window world.
The company owner screamed and yelled for money like a thug and had no interest in listening to any of the homeowner's dissatisfaction. Completely disgusted by this whole experience.
Product or Service Mentioned: Window World Window.
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Price reduction.