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1.3
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3 comments

After waiting for 5 weeks, all the windows came in wrong size! They blame the homeowner that the framing was altered even when they were the ones who took out the existing windows.

After requesting for a refund, they threaten the us with a "lien" on property! Ended up costing the us $1500 extra to fix the entire framing openings to installed the wrongly measured windows. It was impossible to have a civilized discussion with window world.

The company owner screamed and yelled for money like a thug and had no interest in listening to any of the homeowner's dissatisfaction. Completely disgusted by this whole experience.

Review about: Window World Window.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Price reduction.

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Anonymous
Milton, Pennsylvania, United States #938390

HAVING THE SAME PROBLEM WITH THEM THEY SUCK!! DON'T KNOW HOW THEY EVER GOT INTO BUSINESS, THEY LIE, YELL, THREATEN, CAN'T MEASURE, CANT INSTALL, CAN'T CLEAN UP ANYTHING,, AND ITS NEVER THEIR FAULT. AWEFUL COMPANY

Anonymous
#878087

Sir I can only say tha IF you would of called the owners of the company you would not have paid anything. The men that go out from WW do the measurements of the windows NOT the homeowner so they would of NEVER said that it was the HOMEOWNERS fault that the measurement was off and they certainly would of never EVER made you pay to have new windows ordered. Not sure who you dealt with but it certainly wasn't WW.

Anonymous
to Anonymous Milton, Pennsylvania, United States #938392

you must work for them, they don't take the blame for anything they do wrong, and they won't allow us to speak to the owner of the company only the manager, and we get nowhere with him hes just as bad as they are

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