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Installers are not Window World employees; service is terrible, communication is the worst. Still have not paid my second half of amount due for 4 windows..all they need to do is bring the correct weephole covers and fix a latch.

Just can't seem to get it right. Had to reorder windows the day the came in were damaged, then they came out and did not get a permit, that I paid for. Installer started ripping window out anyway after we told him to stop.

Screen missing , one window had leak, was purple (that got replaced) Can't seem to get simple things done like fix a latch and get the correct weephole covers. Set up appointments, but never make it for some reason.

Product or Service Mentioned: Window World Window Replacement.

Reason of review: Bad quality.

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Please contact Window World, Inc. at 1-866-740-2100.

Ask for the Consumer Relations department.

Once we know the franchise location to which you are referring we can contact the franchise ownership. A proper review and resolve can then be provided.

We look forward to receiving your call.

Thank you,

Window World, Inc.

North Wilkesboro, NC